Guides + Tutorials

Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. To hide a menu item on your diner-facing menu: Log in to your ChowNow dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the left sidebar. Click the pencil icon…

Making changes to the photos on your menu is easy. Just follow the steps below. Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. Log in to your ChowNow Dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the…

You can make changes to your ordering hours directly through the web dashboard. The menu hours set in Menu Editor will affect the availability of this menu on all the online platforms connected to it. Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. How to update…

Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. To rearrange categories or items on your menu: Log in to your ChowNow dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the left sidebar. Click the pencil icon within…

Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. Step by Step Instructions: Log in to your ChowNow dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the left sidebar. Click the pencil icon within the menu you would…

Overview On the Home dashboard, HQ-level users can view two new reporting widgets, Item Rankings and ChowNow Source Rankings, aggregated across all locations. Note: This view is only available to users with HQ-level dashboard access. Steps Log into your ChowNow Dashboard, select Headquarters in the location picker, and navigate to Home. Select the date range…

Your catering disclaimer lets you set clear expectations with diners before they place a catering order. It’s a place to communicate policies that don’t always fit neatly into item descriptions, like lead times requirements, order minimums, and cancellation/refund policies. How to add a disclaimer to your catering menu Select the location you’d like to edit…

To get to the Analytics page, log into the ChowNow Dashboard and under your Headquarters view, navigate to Reports > Analytics. On the Analytics page you can: Compare gross and net sales across a selected time period Compare performance across each source View the average order amount Identify your peak order times with an hour by hour breakdown Export…

The ChowNow import can pull from the Menus section of your Square Dashboard (recommended), or your Square Item library.  In order to have your Square menu import correctly into ChowNow, please ensure that each Item in your Square Item library is assigned to both a Category and a Reporting category. If you are using Modifier…

It’s easy to customize the accent color of your menu to coordinate with your overall brand and website. Login to the ChowNow Dashboard. Navigate to the Headquarters page, if not already selected. Click on “HQ Details” then the “Pencil” icon to edit these settings. Click on the drop down menu, then select one of the…

Keeping your menus up-to-date across multiple platforms can be frustrating—especially when items sell out. ChowNow makes it easier. With our new automated inventory sync and 86ing feature, any out of stock items or modifiers on your Revel POS menu will automatically update across all menus with your integrated online ordering partners—including ChowNow, DoorDash, UberEats, Grubhub,…