Online Ordering
On Your Terms

No! Restaurants who sign up for ChowNow either already have a website or work with our experts to have a premium website built for them. For restaurants without a website, or those looking to improve their current site, our experts will build, optimize, and launch a branded website for you.

Yes! Search engine optimization, or SEO, is the process of improving how your site ranks in search results. Because our website templates are built by Squarespace, they come with built-in SEO features that help maximize your visibility on search engines.

Your diners, your data. Restaurants get full access to diner ordering data and contact information to turn first-timers into loyal fans. With your ChowNow database, you’ll be able to:

• Retarget diners with automated emails
• Identify your most valuable customers
• Pinpoint your most popular ordering channels
• Optimize your menu for upsells

We comply with all data processing laws, do not sell data to third-parties, and keep everyone’s information secure.

Our restaurant partners get expert guidance from dedicated advisors to set up their takeout, optimize ordering channels, and launch automated marketing campaigns. Plus, restaurants and diners get 24/7 access to our award-winning customer support team via phone, chat, and text.

ChowNow customers can take unlimited commission-free orders directly from their website, branded mobile app, our marketplace app, and discovery channels across the web with Profit Protector enabled.

ChowNow orders integrate with leading POS systems including Toast, Square, Revel, Clover, and more.

ChowNow offers a rewards program that is designed to drive repeat orders from loyal diners on your most profitable channels. Tailor the program to fit your goals by choosing how many stickers are required to unlock a reward, and whether that reward is a percentage or dollar amount off their next order. Diners can easily track their progress in their ChowNow account and through emails that we send on your behalf. Our rewards program is easy to activate, setup, and requires no ongoing maintenance. Learn more here.

We offer full credit card fraud and chargeback protection, without any limits. If your restaurant is subject to fraud, we cover the costs and work with the credit card company. Similarly, if you get a chargeback, we cover it—no questions asked—and communicate with the card company.

If you currently take orders through third party delivery apps, ChowNow is a great fit to help you keep more profits on every order. Our team of experts will help you get commission-free ordering set up on your website, and encourage your diners to order from your preferred, margin-friendly channels. Plus, with our consolidation tools, you can streamline your 1st and 3rd party ordering, manage menu updates, and get real-time analytics in one place.