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Turn Every Order Into Repeat Revenue With Email and SMS Marketing

Bring diners back to your restaurant with automated email and SMS campaigns powered by real ordering data. Grow repeat orders, build your customer list, and keep more of the revenue you earn.

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Drive Repeat Business With Restaurant Email & SMS Marketing Built Into Your Platform

Simple, automated marketing with smart targeting, built directly into your platform.

Bring Customers Back to You, Not Third-Party Marketplaces

Bring diners back to your brand and keep the revenue and relationships you have already earned. Every order builds a customer list you own.

Marketing That Runs Itself Until You Want Control

Launch email and SMS campaigns with pre-built automations or create custom campaigns in minutes. Combine both channels to drive repeat orders without adding more work.

Reach the Right Guest Every Time

Automatically segment diners based on real ordering behavior. Connect your in-store guest list to reach every diner you have ever served.

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Automated Restaurant Email and SMS Campaigns

  • Activate pre-built, automated campaigns for Welcome, Win Back, VIP, and Seasonal moments.

  • Run marketing automations in the background with no ongoing effort.

  • Combine email and SMS to build momentum, create urgency, and stay top of mind.

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On-Demand, Custom Email and SMS Campaigns

  • Launch custom campaigns for promotions, events, or slower periods.

  • Go from idea to send in minutes with an intuitive, built-in campaign editor.

  • Customize messaging, offers, send timing, audience, and channel in just a few clicks.

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Target Every Guest Based on How They Actually Order

  • Segment diners based on real behavior such as New, Repeat, VIP, and Lapsed.

  • Deliver relevant messages that drive higher engagement and repeat orders.

  • Eliminate manual list building, guesswork, and one-size-fits-all campaigns.

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Reach Every Diner Online & In-Store

  • Upload in-store guest lists including walk-ins, reservations, and phone orders.

  • Combine online and in-store data into one unified customer list.

  • Reach your full audience with one connected marketing system.

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Clear Results, Tied to Real Revenue

  • Measure campaign performance directly in your ChowNow dashboard.

  • Track attributed orders and revenue, not just opens and clicks.

  • See what is working and optimize future campaigns with confidence.

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“ChowNow is a huge marketing tool. The beauty of this is that we own the data, we own everything on ChowNow.”

Andre Angles, Owner of Thai District

Long Beach, CA
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“Having automated email is great. With monthly marketing on autopilot, that lets me worry about other things for my business.”

Billy Wang, Head of Business Operations at Ollie’s

New York, NY
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“When customers order directly through us, we save at least 15-20% on every order.”

John Sungkamee, CEO and Founder of Emporium Thai

Los Angeles, CA
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“[ChowNow] alleviates our call volume, it frees up the phone lines and frees up a staff member from having to park next to the phone and just take order after order.”

Ali Buchanan, Director of Strategy at 4Top Hospitality

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Take Back What You’ve Earned

Fill out the form to see how ChowNow helps you keep more revenue and own your customer relationships. Get a quick, personalized walkthrough built for your restaurant.

FAQs

ChowNow customers can take unlimited commission-free orders directly from their website, branded mobile app, our marketplace app, and discovery channels across the web with Profit Protector enabled.

ChowNow orders integrate with leading POS systems including Toast, Square, Revel, Clover, and more.

We offer full credit card fraud and chargeback protection, without any limits. If your restaurant is subject to fraud, we cover the costs and work with the credit card company. Similarly, if you get a chargeback, we cover it—no questions asked—and communicate with the card company.

Your diners, your data. Restaurants get full access to diner ordering data and contact information to turn first-timers into loyal fans. With your ChowNow database, you’ll be able to:

  • Retarget diners with automated emails
  • Identify your most valuable customers
  • Pinpoint your most popular ordering channels
  • Optimize your menu for upsells

We comply with all data processing laws, do not sell data to third-parties, and keep everyone’s information secure.

Our restaurant partners get expert guidance from dedicated advisors to set up their takeout, optimize ordering channels, and launch automated marketing campaigns. Plus, restaurants and diners get 24/7 access to our award-winning customer support team via phone, chat, and text.

If you currently take orders through third party delivery apps, ChowNow is a great fit to help you keep more profits on every order. Our team of experts will help you get commission-free ordering set up on your website, and encourage your diners to order from your preferred, margin-friendly channels. Plus, with our consolidation tools, you can streamline your 1st and 3rd party ordering, manage menu updates, and get real-time analytics in one place.

No! Restaurants who sign up for ChowNow either already have a website or work with our experts to have a premium website built for them. For restaurants without a website, or those looking to improve their current site, our experts will build, optimize, and launch a branded website for you.

Yes! Search engine optimization, or SEO, is the process of improving how your site ranks in search results. Because our website templates are built by Squarespace, they come with built-in SEO features that help maximize your visibility on search engines.

Free Repeat Customer Kit: Email & SMS Marketing Strategies for Independent Restaurants

Independent restaurants lose thousands in repeat business every year from diners who order once and never come back. This guide shows you how to build a customer list you own, run marketing that works in the background, and turn every order into a return visit.
Download the Kit