Guides + Tutorials

How to set up your Printer
To set up your Star Micronics or Epson printer, please follow this step-by-step guide: Setting up your Printer Open the Cuboh app, open ‘Settings’ by tapping the three horizontal lines in the top left corner. Once in the main menu, click ‘Printer Connections’. Wait for the printer(s) to show up. It may take a moment…
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Guides + Tutorials  /  My Online Ordering Menu
How to publish your Menu Mapping
What is Publishing Menu Mapping? Once you’ve reviewed the mapping for both your Items and Modifiers, the final step will be to “sign off” on the information you’ve mapped by Publishing your changes on the Dashboard. ​ Publishing your Menu Mapping requires: All of your Main Items to be successfully mapped All of your Modifiers…
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Guides + Tutorials  /  Point of Sale Integration
PixelPoint Reseller Guide
This integration has been built to the specifications of the PAR Reseller Configuration Guide. Your Cuboh Onboarding Specialist can share this PDF from PAR upon request. The basic requirements of this integration include: EOI license (Called “WebToGo” on License Manager). Sales type, Web employee, EOI Pixel station running ‘as administrator’, with the local printers setup…
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Guides + Tutorials  /  Point of Sale Integration
How to print orders with Clover POS
This article will walk you through how to make sure your orders print through your Clover POS. Quick facts about printing to Clover POS When the order is sent to the kitchen on Cuboh, it will be sent to Clover to print and will follow any printing rules set up in Clover. Cuboh does not…
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Guides + Tutorials  /  Order Aggregation
How to remove an Online Ordering Partner integration
To remove and deactivate an integration, please reach out to [email protected]
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Guides + Tutorials  /  Order Aggregation
How to connect with your Grubhub Account Advisor
Need to disable Grubhub features so you can integrate? Here’s what you need to do. If you’ve recently signed up for a Grubhub account: Please email the Grubhub team at [email protected]. After verifying that the features have been disabled, reach out to your Cuboh Onboarding Specialist or send an email to [email protected]. If you’ve had…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to reset your Password
To reset your Cuboh password, first log into the ChowNow dashboard. Then, follow the steps below: Click on the person icon in the top righthand corner, and select Account Settings. Click on RESET to reset your password.
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Guides + Tutorials  /  Order Aggregation
How to add a new Online Ordering Partner integration
To add a new online ordering partner integration: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to add 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to send demo orders on the ChowNow Dashboard
On the Dashboard Home and Overview pages, you can now send custom demo orders to your POS and/or Cuboh tablet. The demo order will use 2 random items from your menu. Steps: On the Dashboard, navigate to the Home or Overview page and click edit to add a new widget. Select the Custom Demo Order…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to log into the ChowNow Dashboard
In your internet browser go to http://portal.chownow.com/ or click the Login button on cuboh.com Enter the username and password you set up during your account creation Click Log in Forgot your password? Click on ‘Forgot Password?’ or send an email to [email protected] and we’ll help get you sorted right away!
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Guides + Tutorials  /  My Online Ordering Menu
Menu Mapping Modifier Troubleshooting
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. ​ ⚠️ Not seeing any modifiers on Cuboh? “No Data” means that Cuboh can’t…
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