Guides + Tutorials

Guides + Tutorials  /  Using the ChowNow Dashboard
How to reset your Password
To reset your Cuboh password, first log into the ChowNow dashboard. Then, follow the steps below: Click on the person icon in the top righthand corner, and select Account Settings. Click on RESET to reset your password.
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Guides + Tutorials  /  Order Aggregation
How to add a new Online Ordering Partner integration
To add a new online ordering partner integration: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to add 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to send demo orders on the ChowNow Dashboard
On the Dashboard Home and Overview pages, you can now send custom demo orders to your POS and/or Cuboh tablet. The demo order will use 2 random items from your menu. Steps: On the Dashboard, navigate to the Home or Overview page and click edit to add a new widget. Select the Custom Demo Order…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to log into the ChowNow Dashboard
In your internet browser go to http://portal.chownow.com/ or click the Login button on cuboh.com Enter the username and password you set up during your account creation Click Log in Forgot your password? Click on ‘Forgot Password?’ or send an email to [email protected] and we’ll help get you sorted right away!
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Guides + Tutorials  /  My Online Ordering Menu
Menu Mapping Modifier Troubleshooting
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. ​ ⚠️ Not seeing any modifiers on Cuboh? “No Data” means that Cuboh can’t…
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Get Started  /  Onboarding
How to auto-print Square orders
Square has the ability to automatically print new orders as Cuboh enters them into your POS. By activating this function your orders will be recorded in Square and automatically print through your printers, and KDS’ if applicable. To auto-print orders, please follow these steps from your Square tablet: Tap ≡ More > Settings > Hardware…
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Guides + Tutorials  /  My Online Ordering Menu
How to Map your Modifiers
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist.  Modifier Mapping and Review Your Main Item Mapping should be 100% complete before…
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Guides + Tutorials  /  My Online Ordering Menu
How to Map your Main Items
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist.  Main Item Mapping and Review You will first work with your Onboarding Specialist…
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Guides + Tutorials  /  My Online Ordering Menu
Introduction to Menu Mapping
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist.  What is Menu Mapping? Menu Mapping matches your delivery app items and modifiers…
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Guides + Tutorials  /  My Online Ordering Menu
Legacy Menu Editor: How to update Menu Hours and Holiday Hours
These instructions are for ChowNow’s Legacy Menu Editor. If your editor looks different, click here. You can make changes to your ordering hours directly through the web dashboard. The menu hours set in Menu Editor will affect the availability of this menu on all the online platforms connected to it. How to update your Standard…
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Guides + Tutorials  /  My Online Ordering Menu
How to update Menu Prices
How to edit prices individually Navigate to Menu Editor on the ChowNow Dashboard. On the menu, click the pencil icon > Edit menu. Expand the category to view the items and modifiers. Click on the Edit pencil icon next to the item or modifier you wish to edit, and select Edit Item or Edit Modifier.
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