Onboarding

In 2024, Cuboh was acquired by ChowNow, the leader in online ordering and marketing platforms for independent restaurants. We’ve been working behind the scenes to make this transition as smooth as possible for our restaurant partners. As part of this exciting partnership, we’ve rolled out a new dashboard experience on ChowNow’s platform. With a sleek,…

If you’ve updated your login information: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to update. 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close the page.

Welcome to ChowNow! Below are some helpful articles to guide you through setting up and configuring ChowNow Hub (formerly Cuboh). ChowNow Dashboard Introduction to the ChowNow Dashboard How to log into the ChowNow Dashboard How to reset your password How to send demo orders on the ChowNow Dashboard How to view Sales Analytics on the…

Square has the ability to automatically print new orders as Cuboh enters them into your POS. By activating this function your orders will be recorded in Square and automatically print through your printers, and KDS’ if applicable. To auto-print orders, please follow these steps from your Square tablet: Tap ≡ More > Settings > Hardware…

The menu editor in your ChowNow Dashboard gives you three ways to create a new menu: Import from a third-party source: if you use a POS system or delivery app, pull your menu in directly Generate from an existing file or image: if you have an existing menu file (PDF or image), upload it to…

Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy.  Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…

In this Article: Overview Getting Started Designating a Preferred Partner Step by Step Instructions Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with Google integration is an…

You should have received an email listing the steps to activate your account when you first entered onboarding with the subject “ONB: Welcome” Listed below are the steps to activate your ChowNow Dashboard and begin the setup process: Activate Your Account Visit dashboard.chownow.com/login/activate-account Input the email address we have on file for you – if…

If you have multiple locations, you want to make sure you are viewing the correct location before making changes. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. Click the “Headquarters” label in the left sidebar. Either Search for the correct location or click the name of the location…

You can customize who gets an email when certain events happen. 1. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. 2. Click the “Headquarters” label in the left sidebar. 3. Click the location that you’d like to manage the notifications for. 4. Once you are in the correct…

There are two different possibilities when it comes to setting up with Otter: Direct POS Integration Otter Order Manager When you are setting up Otter alongside your ChowNow account, you will have an Otter representative that reaches out to you to assist you along the way. However, if you are looking for what to expect…