Onboarding

To ensure your ChowNow subscription is renewed in a timely manner and does not lapse from the agreed annual or two-year plans, please follow the steps outlined below. Step-by-Step Instructions Contact Your ChowNow Representative Before the end of your current period of performance, please reach out to your direct ChowNow account manager to request a renewal…

Making a Payment: A Guide for Your Government Account To ensure your payment is processed and applied correctly, please follow the instructions below. Your attention to these details helps us keep things running smoothly. Step-by-Step Payment Instructions Initiate Payment: Use the information provided on our official bank letterhead to initiate your payment. You can request…

Pre-Launch Documentation & Payment Signed Contract: Verify that a fully executed contract is on file. Amended Contract: Confirm that any amended contracts with updated service dates have been signed and uploaded. Certificate of Warrant (COW): COW has been provided, is on company letterhead, and includes all nine required fields. W-9 Form: Confirm the W-9 form…

Welcome to Your Onboarding Journey! We are excited to partner with you and guide you through the onboarding process for your new online ordering account. This guide provides a general overview of what to expect, from contract signing to launch, to ensure a smooth and successful start. In this Article: ChowNow Account Set Up Payment…

Government Documentation: Certificate of Warrant This article provides an in-depth guide to the Certificate of Warrant (COW), a crucial document for government account onboarding and financial verification. Understanding the purpose, requirements, and responsibilities associated with this certificate is essential for a smooth and efficient process. Why We Need a Certificate of Warrant for Stripe Verification…

Here are the documents you’ll need for both onboarding a new site, as well as processing a renewal for an existing site. Documents for Onboarding a New Site To successfully onboard a new location, you must have the following documents: Signed Contract: This is the initial, fully executed agreement. Amended Contract: If the original contract…

Onboarding Document Needed list + Info Certificate of Warrant – How to create/requirements General Overview of Government Specific Process Launch Checklist Post Launch Support ChowNow Dashboard Introduction to the ChowNow Dashboard How to log into the ChowNow Dashboard How to Reset Your Password Account and Order Management Can I add more users to my dashboard?

Integrating your Fresh KDS (Kitchen Display System Software) with Cuboh is a seamless process that allows you to streamline your order management and kitchen operations. Follow these steps to set up the integration: 1.Log in to your Dashboard, then Navigate to Integrations > Fresh KDS. 2. Watch the Fresh KDS Cloud tutorial and follow the…

To find your store ID on DoorDash’s customer facing website: Navigate your your DoorDash storefront Look at the URL (the web address on your browser) Note the string of numbers at the end of that address – that’s your Store ID! In the example below, the store ID is 1150991         To…

In 2024, Cuboh was acquired by ChowNow, the leader in online ordering and marketing platforms for independent restaurants. We’ve been working behind the scenes to make this transition as smooth as possible for our restaurant partners. As part of this exciting partnership, we’ve rolled out a new dashboard experience on ChowNow’s platform. With a sleek,…

If you’ve updated your login information: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to update. 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close the page.