Helpful Links – Government Accounts
Onboarding
- Document Needed list + Info
- Certificate of Warrant – How to create/requirements
- General Overview of Government Specific Process
- Launch Checklist
Post Launch Support
ChowNow Dashboard
- Introduction to the ChowNow Dashboard
- How to log into the ChowNow Dashboard
- How to Reset Your Password
Account and Order Management
- Can I add more users to my dashboard?
- How do I accept orders on the Dashboard?
- How do I update my business hours?
- Where can I see my current and previous orders?
- How to Process a Refund
Menu Manager
- Create a New Menu Item
- Edit an Existing Menu Items
- Edit a Modifier
- Add Photos to Your Menu
- Update or Replace a Photo
- Rearrange Display Order of Categories
- Hide Out of Stock Menu Items
Reporting + Analytics
- How do I access my disbursement reports?
- Can I export reports from the ChowNow Dashboard?
- Where do I find my Customer Data?
- Can I receive daily order summaries?
- How do I view sales trends on the Dashboard?
Marketing + Promotions
ChowNow Tablet
- How to Utilize the ChowNow Tablet & RecTrac System
- Accepting an Order
- Process a Refund
- How can I request support from the tablet?
- How do I adjust the ‘order time’ for incoming orders?
- How do I adjust the preparation or lead time for future orders?
- How do I connect my ChowNow Printer to the Tablet?
Invoicing and Payment
FAQ + Additional Support