Automated Email Marketing

Grow Repeat Business Without Lifting a Finger

Our email designs, messaging, and timing have been tested and perfected to maximize your results.

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  • Welcome your new diners with a first order email
  • Introduce diners to more ways to order from you
  • Remind diners to come back again soon
  • Drive repeat orders with monthly promotional emails


More revenue.
Boost revenue with
consistent diner touchpoints.


More orders.
Automated emails encourage diners
to order more often.


Open rates.
Send emails that are proven to
perform well above industry standards.

How it Works

1. New Diners Order

On your website, branded mobile app, or the ChowNow app.

2. They Get Thanked

We help you build a strong connection from the start.

3. You Stay In Touch

They’ll receive regular reminders and deals from your restaurant.

4. Diners Reorder

You’ll grow your brand and business with the support of loyal fans.

Two Options for
Consistent Results

Use one or both of our powerful automated email campaigns to save time on marketing and grow your sales. It’s simple.


Send the right message at the right moment with time-sensitive targeting.


Thank and reward your diners with offers that keep them coming back.

Got questions?
We can help.

Check out our support page to see details on what each of these emails look like and when they send. If a diner wishes to stop receiving these at any point they can unsubscribe from the footer of the emails and we will remove them from future sends.

We’ll automatically send these emails to any diner who orders from you and has opted into receiving marketing. Diners can change these marketing settings, or unsubscribe at any time, by following the unsubscribe links at the bottom of the emails. They’ll still receive order notifications and updates.

With ChowNow’s automated email marketing, we do the work for you, letting you focus on what you do best —serving delicious food. Our email designs, messaging, and timing have been tested and perfected to maximize your results.

Yes! Restaurant partners who use our automated email marketing see an additional $34,000 in revenue each year, on average. Plus, it’s the easiest way to reach diners 24/7 and stay top of mind. Consistently popping into diners inboxes lets you encourage repeat visits, ultimately increasing orders and boosting your ticket sizes.

We’ll always put your brand front and center, and give you full access to your diner data–something most apps don’t do. Each email highlights your logo, brand colors and food images that you send us, while you stay in control of your diner relationship. We’re just here to do the heavy lifting.

Our automated emails only promote online ordering specials, and use a scheduled calendar of our best-performing online ordering promos. To customize email or print marketing, head to our marketing store or reach out to your restaurant success manager.

Our scheduled promotions have been designed and tested to perform above industry standards, but we can customize your email promotions on request.

If your restaurant has a branded mobile app, we will promote that from these emails. For restaurants who don’t have their own app, we’ll suggest the ChowNow app to your diners as another way they can support your restaurant, commission-free.


Unlock easier marketing with ChowNow Pro. Automated email marketing is included, so you can boost repeat orders and drive diner loyalty with ease.

Already a ChowNow Pro partner? Reach out to our restaurant success team to get your branded mobile app.

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