How to Use Tablet

You can close down early for the day, or adjust your schedule each week, going forward. Step 1 – Tap on the sidebar menu Step 2 – Tap on “Hours” Step 3 and Step 4 – Select either “Set Closure” or “Request Schedule Change” Set Closure is for a one time adjustment. Example: We need…

Run out of a menu item? Let’s remove it off the menu, quick and easy. Step 1 – Tap on the sidebar menu Step 2 – Tap on Item Availability Step 3 – Select “Items” or “Modifiers”, then for Step 4, tap on the toggle switch for any item you would like to hide.  …

Prefer to rotate the tablet sideways? Go for it!  …

Different types of situations call for different types of refunds. On the ChowNow Business Manager app, you are able to process refunds in 4 different ways: Full Refund, customer is refunded 100% of what they paid. Discount, refund a percentage of the subtotal back to the customer. Refund Amount, refund a dollar amount off the…

There is a lot you can do from your tablet, including getting additional support. Open the side menu. Tap on “Contact Us” Tap on “General Support” Let us know how we can help, and someone from our team will reach out as soon as we can. And please add your name so we know who…

Absolutely, you can download the ChowNow Business Manager app in the App Store here: https://apps.apple.com/us/app/cn-tablet/id581010873 The ChowNow Business Manager app is compatible with any iPhone or iPad running iOS 15 or newer. To check your device eligibility go to Settings >> General >> About >> iOS version.

We integrate ChowNow orders with over 45 of the leading POS systems including Toast, Square, Revel, Clover, and more. To configure your POS integration, reach out to your Restaurant Success Manager to get the process started.

Accepting orders on the tablet is easy. Video Overview (Unsupported on Tablet) Step by Step Instructions It doesn’t matter what you are currently viewing on the tablet, if a new order comes it, the tablet will let you know a new order has been placed. Tap on the “1 new order” button. This will take…

If the Business Manager App or the tablet’s operating system is out of date, you will see the following alerts: Version 5.x: Version 8.x: If your tablet is reporting a critical or recommended app update: Accept any app updates your iOS tablet is requesting Power off and power back on the tablet Make sure your…

Check out our video overview of the new app. Take a Tour: Getting Started with the Tablet If you are using a tablet provided by ChowNow, the new app has already been installed, you just need to look for the new app shown below: What’s new in the app? Fresh, new design Quick 86’ing of…

1. Make sure you’re using a private (non-public), password-protected wifi network. 2. Keep your tablet as close to your router as possible. 3. Disconnect and Reconnect: In your tablet, go to Settings > Wifi > tap on the blue “i” next to your wifi network > tap “Forget This Network” > tap “Forget” > tap…