Guides + Tutorials

Setting up your Clover Integration: The integration process with Clover is very straightforward. Follow the steps below when you’re ready to get started: On the ChowNow Dashboard, navigate to Integrations → Point of Sale → Clover. Follow the steps listed on the card. Once you are directed back to the ChowNow Dashboard, click on the…

Retrieving your location-specific login for UberEats. Please note that UberEats creates a unique email and password for each of your locations. This unique login will be used for adding integrations, and it may be different than the information you normally use to access your UberEats Dashboard. To retrieve this unique login: Log into merchants.ubereats.com Click…

Want to make your menu look great with photos? Follow the steps below to create a beautiful, engaging menu. Photo guidelines A great photo will get those tummies grumbling. You don’t have to be a pro photographer— just follow these three simple tips to make every dish shine. Make your pictures clear: Use high resolution…

Menu Availability & Channel Visibility 1. On the Toast Dashboard, click “Menus” on the left sidebar. 2. Click “Advanced properties” then select the correct menu. 3. Click on the new “Menu Page” link at the top of the page to view the enhanced menu page. 4. Scroll down until you see “Availability” then click on…

In this Article: Overview Frequently Asked Questions Overview To get to the Analytics page, log into your ChowNow Dashboard and navigate to Reports > Analytics. On the Analytics page you can: Compare gross sales across a selected time period View the average order amount Identify your peak order times with an hour by hour breakdown Export your sales…

Need some assistance with your Toast Integration? We are here to help! ChowNow will never ask for your Toast credentials. But there is a way to share specific sections of the Toast Dashboard with another person. Follow the steps below to share access for a specific Toast location: Login to Owner Account We want to…

Currently, the ChowNow ordering system is unable to sync or correctly display Toast menus that utilize one or more of the following features: Size Pricing on Modifiers Time-Based Pricing Negative Modifier Prices Identifying Errors: You can see if any errors are preventing this menu from being displayed correctly on ChowNow at the top of the…

Yes, you absolutely can! Start by logging into your ChowNow Dashboard located at dashboard.chownow.com. Once logged in: Click “Reports” located on the left side of the Dashboard. Choose the type of report you would like to run by clicking it. If you do not know which report you need to run, below is a breakdown…

Yes! You can add more users through the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Settings” on the left side, then “Users” Click the green “Create” button Fill in the contact info for the new admin user , and then choose if they should be a Company admin (can change settings for all locations), or a…

On the ChowNow Dashboard, click on “Headquarters” on the left sidebar, then select your restaurant location. Click on the “Reports” on the sidebar, then “Customer Data” You’ll be able to view each diner’s total spend, amount of orders, their average purchase and more.

If our team has a hard time getting a hold of someone at the restaurant for a question regarding your operations or a current order, we will call the alternate contact information we have on file.