Guides + Tutorials

Need some assistance with your Toast Integration? We are here to help! ChowNow will never ask for your Toast credentials. But there is a way to share specific sections of the Toast Dashboard with another person. Follow the steps below to share access for a specific Toast location: Login to Owner Account We want to…

Currently, the ChowNow ordering system is unable to sync or correctly display Toast menus that utilize one or more of the following features: Size Pricing on Modifiers Time-Based Pricing Negative Modifier Prices Identifying Errors: You can see if any errors are preventing this menu from being displayed correctly on ChowNow at the top of the…

Yes, you absolutely can! Start by logging into your ChowNow Dashboard located at dashboard.chownow.com. Once logged in: Click “Reports” located on the left side of the Dashboard. Choose the type of report you would like to run by clicking it. If you do not know which report you need to run, below is a breakdown…

Yes! You can add more users through the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Settings” on the left side, then “Users” Click the green “Create” button Fill in the contact info for the new admin user , and then choose if they should be a Company admin (can change settings for all locations), or a…

In the ChowNow Dashboard, hover over “Locations” and select your restaurant location. Click on the “Customers” tab on the left. You can export this data at any time. How to access customers and marketing data: https://vimeo.com/album/3909718/video/163489570…

You can access your location details and order info whenever you’d like in the ChowNow Dashboard at admin.chownow.com Click here to watch a quick video on where how to navigate to this information on the ChowNow Dashboard.

If our team has a hard time getting a hold of someone at the restaurant for a question regarding your operations or a current order, we will call the alternate contact information we have on file.

You can access your disbursement data in the ChowNow Dashboard at admin.chownow.com Click here for a quick video tutorial on how to access reports and notifications!

Yes! You can sign up as many people as you’d like to receive daily, weekly, and/or monthly order reports through the “Email Notifications” settings in the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Headquarters” on the left sidebar, then select the location you want to get order summaries for Click “Settings” then “Email Notifications” Enter the…

As the owner of a ChowNow restaurant, you should provide access to the ChowNow Dashboard to anyone who you plan to share revenue reporting with and would like to edit the menu as needed. If you own multiple locations, you can decide if you’d like your admin users to have access to just one or…

Your sales tax can be updated at anytime on the ChowNow Dashboard. Log into the ChowNow Dashboard (dashboard.chownow.com) Click on “Headquarters” on the left sidebar Select the location where you want to edit the sales tax Click “Settings” then “Location Info” on the left sidebar Click on the “Ordering” tab and click “Edit” Scroll down…