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Set the Order Ready Time for incoming orders from your tablet. The steps depend on your tablet type: ChowNow iPad Android tablet For restaurants without a tablet, Order Ready Time can be adjusted in your ChowNow Dashboard. ChowNow iPad Open the Business Manager app and select the location you want to manage. Tap the two…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. You can now add photos to your ChowNow menu! Follow these steps to upload your pictures. Video Overview Step by Step Instructions Log in to the ChowNow Dashboard,…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles here. Video Overview Step by Step Instructions Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” on the left sidebar, then “Menu Editor” Then select the “Edit Items”…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, click here. Video Overview: Step by Step Instructions: Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” then “Menu Editor” on the left sidebar, then select the “Edit Items” tab If you…

If your tablet is not functioning properly, (e.g., it is not charging, not connecting to WiFi, or the ChowNow app is not responding), try these steps to troubleshoot: 1. Most problems with the tablet can be solved by turning the device off and back on again. Hold the power button down for a few seconds…

If improving your WiFi signal is not an option with your Internet Service Provider, you can lease a Verizon LTE tablet from ChowNow for an additional $20/month.

ChowNow tablets are locked down and do not allow other apps to be downloaded. The ChowNow application used to receive and accept orders requires to be open and constantly connected to the Internet. Other open applications can potentially disrupt the connection and affect the timing of inbound orders.

Your tablet can read “Tablet Offline” for a few reasons. First, if you are checking your Dashboard when online ordering hours are not scheduled (i.e. you open at 11am but you are looking at 10am), the tablet will read offline even if opened to the ChowNow application. If you are open and available for online…

We’re here to help! Contact ChowNow Support at 888-707-2469 We’ll make sure those transactions are not included in your total disbursement.

Our recommended method of printing your ChowNow orders is with a Starmicronics T300i Bluetooth receipt printer (available for lease or purchase upon request). Faxes are also able to be set up and cost $0.15 per send. To get faxed orders set up, please contact ChowNow Support and provide us with your fax number. There are…

You can now have the printer print larger text as well as multiple copies of the same receipt, automatically. Step 1: Tap on the sidebar menu. Step 2: Tap on “Settings” Step 3 (Optional): Select if you would like the font on printed receipts to be larger. Step 4 (Optional): Duplicate Receipt Options: Number of…