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Get Started / How to Use Tablet
How do I change the text size via Accessibility settings?
Font size too small? Let’s make it bigger! Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on Accessibility Step 5: Tap on Larger Text Step 6: Adjust slider…
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Get Started / How to Use Tablet
How do I switch the tablet into dark mode?
Blinded by the (tablet screen) light? Enable dark mode. Step 1: Click the home button at the bottom of the tablet, this should take you to the home screen. Step 2: Tap on the “Utilities” folder. Step 3: Tap on “Settings” Step 4: Tap on “Display and Brightness” Step 5: Tap on “Dark” under Appearance.
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Get Started / How to Use Tablet
How do I change the “new order” notification alert to a different sound?
We now offer three different alert sounds to choose from. Step 1: Tap on the sidebar menu. Step 2: Tap on “Settings” Step 3: Tap on the selection arrows to pick a new alert sound. …
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Get Started / How to Use Tablet
How do I adjust my hours on the ChowNow Business Manager app?
Note: These instructions only pertain to restaurants on a ChowNow iPad without Order Aggregation enabled. Restaurants with Order Aggregation can refer to this article to learn how to pause ordering across integrated storefronts. You can close down early for the day, or adjust your schedule each week, going forward. Tap on the sidebar menu and…
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Get Started / How to Use Tablet
How do I use the ChowNow Business Manager app to update a menu item’s availability?
Run out of a menu item? Let’s remove it off the menu, quick and easy. Step 1 – Tap on the sidebar menu Step 2 – Tap on Item Availability Step 3 – Select “Items” or “Modifiers”, then for Step 4, tap on the toggle switch for any item you would like to hide. …
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Get Started / How to Use Tablet
Does my device support rotation?
Prefer to rotate the tablet sideways? Go for it! …
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Get Started / How to Use Tablet
How can I request support from the tablet?
There is a lot you can do from your tablet, including getting additional support. Open the side menu. Tap on “Contact Us” Tap on “General Support” Let us know how we can help, and someone from our team will reach out as soon as we can. And please add your name so we know who…
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Get Started / How to Use Tablet
Can I use my own iPad or iPhone instead of the ChowNow tablet?
Absolutely, you can download the ChowNow Business Manager app in the App Store here: https://apps.apple.com/us/app/cn-tablet/id581010873 The ChowNow Business Manager app is compatible with any iPhone or iPad running iOS 15 or newer. To check your device eligibility go to Settings >> General >> About >> iOS version.
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Get Started / Onboarding
Does ChowNow integrate with my POS system?
We integrate ChowNow orders with 30+ of the leading POS systems including Toast, Square, Revel, Clover, and more. To configure your POS integration, reach out to your Restaurant Success Manager to get the process started.
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Get Started / How to Use Tablet
How do I accept orders on the ChowNow Business Manager app?
Accepting orders on the tablet is easy. Video Overview (Unsupported on Tablet) Step by Step Instructions It doesn’t matter what you are currently viewing on the tablet, if a new order comes it, the tablet will let you know a new order has been placed. Tap on the “1 new order” button. This will take…
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Get Started / How to Use Tablet
What do I do if my tablet is telling me there is a recommended or critical app update available?
If the Business Manager App or the tablet’s operating system is out of date, you will see the following alerts: Version 5.x: Version 8.x: If your tablet is reporting a critical or recommended app update: Accept any app updates your iOS tablet is requesting Power off and power back on the tablet Make sure your…
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