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Get Started / Onboarding
How to integrate with Fresh KDS
Integrating your Fresh KDS (Kitchen Display System Software) with Cuboh is a seamless process that allows you to streamline your order management and kitchen operations. Follow these steps to set up the integration: 1.Log in to your Dashboard, then Navigate to Integrations > Fresh KDS. 2. Watch the Fresh KDS Cloud tutorial and follow the…
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Get Started / Onboarding
How to find your DoorDash Store ID
To find your store ID on DoorDash’s customer facing website: Navigate your your DoorDash storefront Look at the URL (the web address on your browser) Note the string of numbers at the end of that address – that’s your Store ID! In the example below, the store ID is 1150991 To…
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Get Started / Onboarding
Introduction to the ChowNow Dashboard
In 2024, Cuboh was acquired by ChowNow, the leader in online ordering and marketing platforms for independent restaurants. We’ve been working behind the scenes to make this transition as smooth as possible for our restaurant partners. As part of this exciting partnership, we’ve rolled out a new dashboard experience on ChowNow’s platform. With a sleek,…
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Get Started / How to Use Tablet
Tablet Troubleshooting: I am unable to log into my Cuboh tablet
Note: These instructions only pertain to restaurants with an Android tablet. If you are trying to log into your Cuboh tablet but getting a “No active account found with the given credentials” error, you could be experiencing one of the following problems: Wi-Fi Connectivity issues The most common reason for this issue is that your…
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Get Started / Onboarding
How to update your login information for an existing Online Ordering Partner integration
If you’ve updated your login information: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to update. 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close the page.
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Get Started / Onboarding
ChowNow Hub Overview
Welcome to ChowNow! Below are some helpful articles to guide you through setting up and configuring ChowNow Hub (formerly Cuboh). ChowNow Dashboard Introduction to the ChowNow Dashboard How to log into the ChowNow Dashboard How to reset your password How to send demo orders on the ChowNow Dashboard How to view Sales Analytics on the…
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Get Started / Onboarding
How to auto-print Square orders
Square has the ability to automatically print new orders as Cuboh enters them into your POS. By activating this function your orders will be recorded in Square and automatically print through your printers, and KDS’ if applicable. To auto-print orders, please follow these steps from your Square tablet: Tap ≡ More > Settings > Hardware…
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Get Started / Onboarding
How to Import or add a new Menu
The menu editor in your ChowNow Dashboard gives you three ways to create a new menu: Import from a third-party source: if you use a POS system or delivery app, pull your menu in directly Generate from an existing file or image: if you have an existing menu file (PDF or image), upload it to…
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Get Started / Onboarding
Tablet Setup: How do I connect my ChowNow Printer to the Tablet?
Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy. Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…
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Get Started / How to Use Tablet
ChowNow Tablet Update Guide
If you would like to view these instructions on a different device, just scan this QR code: In this Article: Confirm Credentials Erase Tablet Tablet Setup Are you already upgraded? Before you do all these steps, make sure that the tablet hasn’t already been upgraded. If you have the “Up to Date” wallpaper, you are…
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Get Started / Onboarding
How do I manage Order with Google?
In this Article: Overview Getting Started Designating a Preferred Partner Step by Step Instructions Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with Google integration is an…
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