Customer Ordering

ChowNow allows customers to pay in advance for their orders and skip the hassle in-store. The benefits of paying ahead include an increase in sales (restaurants that accept credit cards can increase revenue up to 23%), an increase in average ticket price (customers paying with credit cards typically spend about 20% more than when paying…

A few years ago Google launched a program called Place Actions that allows customers searching on Google to place food orders from a restaurant’s Google Knowledge Panel. When customers click the ordering link, they’re taken to an external ordering site where they place the order. The restaurant pays fees in accordance with the linked online…

Yelp ordering is available through ChowNow on your restaurant’s Yelp business page. Yelp is part of our Order Better Network, and subject to the same charges and credit card processing fees. If you currently have another 3rd party company set up as an ordering widget on your Yelp page,, you will first need to contact…

Google Place Ordering allows customers to order online from their Google search results. Customers will see “ChowNow.com” as an ordering option under your restaurant search results, which will lead customers directly to your ChowNow ordering page.

With this new feature, there are a few changes. First, the Dine-In option is only available to your guest while physically at your restaurant. This is done by the use of QR Codes. And second, while you will still need to accept the order on the ChowNow Tablet, the “Ready by” time is no longer…

You have the ability to filter the Accounting Data Report by Dine-In orders only. If you select the Dine-In option, the report will only show Dine-In orders, making it easier to distribute tips.  …

Eliminate the need to wait for a server to take orders. Diners are free to order whatever they want and whenever they are ready! With Dine-In, restaurants can quickly give diners a new take on a familiar experience. As a natural extension of the traditional dine-in ordering process, it helps build trust with guests while…

A free-to-use automated feature within the Order Better Network that lets restaurants offset menu prices to protect profit margins. By leveraging the Order Better Network, ChowNow can place convenient and highly visible ordering buttons across an expanding network of high-traffic sites and apps. Once your restaurant starts taking Order Better Network orders, Profit Protector can…

Starting on Monday, July 20, 2020, ChowNow will roll out a Tablet software update that will create a new and improved Curbside pickup experience for both your staff and your guests. Here’s what you can expect: Curbside will now be labeled as a separate order type, just like pickup and delivery. On your Tablet’s order…

Yes, to keep ChowNow 100% commission-free for restaurants, we apply an affordable “Support Local Fee.” This fee is only applied on orders placed on the ChowNow App or eat.chownow.com. The fee amount will be based on the size of the order, 7.5% of the subtotal.