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The Feed
Restaurant news, industry insights, how-tos, and more.
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Sep 17, 2021
4 Hidden Dangers of Third-Party Apps
It’s no secret that the rise of online ordering in recent years has been fueled by third-party ordering apps like Grubhub, Uber Eats, and Postmates. These tech giants are so synonymous with delivery that their brand names are used as a verb for getting takeout–and without visible alternatives, independent restaurant owners are led to believe...
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Sep 7, 2021
How to Optimize Your Restaurant’s Online Menu for Upselling
Online ordering has opened up a new world of restaurant upselling and optimization possibilities that reach far beyond the capabilities of the paper menu format we all know and love. Physical, in-house restaurant menus generally thrive on simplicity and easy design. Your in-house goal is to make sure they can easily navigate through your menu...
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Aug 27, 2021
Restaurant Website Development: 5 Must Have Elements
Did you know that on average, 77% of diners will visit a restaurant’s website before dining in or ordering out? Long before they walk in your doors, your guest’s first impression happens online. Whether you’re building a website from scratch or choosing a templated option, at the end of the day, you need a website...
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Aug 26, 2021
Chargeback Frauds: What Operators Need to Know
The recent closure of a popular Los Angeles restaurant, Spoon by H, surprised many of its loyal patrons. It’s always sad to see a restaurant shut its doors, and so many have had to call it quits due to the endless challenges of the COVID-19 pandemic. But what shocked customers was the specific reason that...
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Aug 20, 2021
Maximize Your Revenue: Improving Your Restaurant Strategy for Digital
In today’s increasingly digital restaurant industry, restaurateurs need to consider how to make the most of their technological investments. Customers are demanding convenience through online ordering, and being available online for them through a commission-free marketplace or your own online ordering system is the key to maximizing revenue. This is why it’s so important to...
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Aug 1, 2021
Boost Restaurant Customer Satisfaction With Online Ordering
Your restaurant’s dishes earn rave reviews, and your service is second to none. You monitor and respond to your online comments, and you don’t skimp on the small touches, like offering free bread and greeting regulars by name. So what else can you do to boost your restaurant customer satisfaction? One answer, surprisingly, lies in...
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Aug 1, 2021
Opening up a restaurant? Don't miss this essential ingredient.
Opening a new restaurant is an enormous undertaking. Whether it’s your very first concept or your twentieth, restaurant startup costs and logistics can be overwhelming (to say the least). As you cross items off your checklists and get ready for the big day, you’ll also need to prepare to market your business and connect with...
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Jul 1, 2021
Sunflour Baking Co. Serves 10,000 Charlotte Diners
Sunflour makes everything from scratch. Their signature flaky croissants and toasted sandwiches, served alongside handcrafted coffee, have sustained the Charlotte area since 2011 with four neighborhood locations. When Jack Parrish took over the original store in 2014, he and his family dedicated themselves to preserving the friendly communal vibes and efficient operations as they worked...
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Jun 16, 2021
Reach New Customers With Business Listings Every Restaurant Needs
It’s practically a necessity to have a strong online presence if you want to reach new customers. For restaurants, that means having a modern and easy-to use-website, plus pages on popular social media channels. It also means appearing prominently on the sites and apps your customers use when deciding where to dine. In fact, 89%...
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Apr 8, 2021
Menu Photos: Easy Tips for Taking & Showcasing with ChowNow
Your restaurant’s menu photos are a powerful marketing tool to attract new customers, increase ticket sizes, and keep guests coming back. At ChowNow, we’ve made it easy to add photos to your menu, so you can boost orders and showcase what makes your restaurant so special. Let’s take a quick look at how this feature...
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