Onboarding

In order to complete your setup with ChowNow, we will need you to send over to our team the following information. Menu with in house prices and modifiers included (you can send us another online ordering link, your website menu, or a file you have on hand) Disbursement info which includes the last 4 of…

We’re excited you’re here! Getting up and running on ChowNow is easy. You should have received an email introducing you to your dedicated Onboarding specialist. In that email you will find checklists that layout the information we need to complete your account build. Please send us those details as quickly as possible. Feel free to…

Our payment processor Stripe is required by federal law to verify the identity of one person associated with your business. This is not for accounting or tax purposes, rather this protects both you and ChowNow by ensuring that your restaurant’s information is not being used to set up a fraudulent payment processing account. We take…

Accessing disbursement reports is easy and can be run at anytime. Video Overview Step by Step Instructions Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow login information Click the “Headquarters” label in the left sidebar Click the location that you’d like to manage the notifications for Once you are in the…

Setting the correct open and close times can really help set expectations for diners. Video Overview Step by Step Instructions Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow login information. Click the “Headquarters” label in the left sidebar. Click the location that you’d like to manage the hours for. Once you…

Congratulations! You are now live with ChowNow and able to access our 24/7 support team. You can reach them via the following methods: Call or text 888-707-2469 Email [email protected] We also offer plenty of support articles that help answer common questions. Take a look below or explore all our support site has to offer here.

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. You can now add photos to your ChowNow menu! Follow these steps to upload your pictures. Video Overview Step by Step Instructions Log in to the ChowNow Dashboard,…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Video Overview Step by Step Instructions Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” on the left sidebar, then…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Video Overview: Step by Step Instructions: Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” then “Menu Editor” on the…

We integrate ChowNow orders with over 45 of the leading POS systems including Toast, Square, Revel, Clover, and more. To configure your POS integration, reach out to your Restaurant Success Manager to get the process started.