Onboarding

Get Started  /  Onboarding
How to find your DoorDash Store ID
To find your store ID on DoorDash’s customer facing website: Navigate your your DoorDash storefront Look at the URL (the web address on your browser) Note the string of numbers at the end of that address – that’s your Store ID! In the example below, the store ID is 1150991         To…
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Get Started  /  Onboarding
Introduction to the ChowNow Dashboard
In 2024, Cuboh was acquired by ChowNow, the leader in online ordering and marketing platforms for independent restaurants. We’ve been working behind the scenes to make this transition as smooth as possible for our restaurant partners. As part of this exciting partnership, we’ve rolled out a new dashboard experience on ChowNow’s platform. With a sleek,…
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Get Started  /  Onboarding
How to update your login information for an existing Online Ordering Partner integration
If you’ve updated your login information: 1.Go to the Integrations tab on the ChowNow dashboard, and select the integration you would like to update. 2. Read through the DETAILS and enter the information required. Once submitted, the system will begin verifying your credentials. This can take a few minutes – please don’t close the page.
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ChowNow Hub Overview
Welcome to ChowNow! Below are some helpful articles to guide you through setting up and configuring ChowNow Hub (formerly Cuboh). ChowNow Dashboard Introduction to the ChowNow Dashboard How to log into the ChowNow Dashboard How to get help on the ChowNow Dashboard How to reset your password How to send demo orders on the ChowNow…
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How to auto-print Square orders
Square has the ability to automatically print new orders as Cuboh enters them into your POS. By activating this function your orders will be recorded in Square and automatically print through your printers, and KDS’ if applicable. To auto-print orders, please follow these steps from your Square tablet: Go to your Square Settings Under ‘Orders’,…
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How to add a new Menu
Menu Editor allows you to either import an existing menu, or build a new menu from scratch. If you have a compatible integration, you can import a menu directly from your delivery app or your POS system. Importing a menu Currently supported menu sources include: DoorDash UberEats SkipTheDishes Grubhub ChowNow Ritual Square POS Auphan POS…
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How do I connect my ChowNow Printer to the Tablet?
Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy.  Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…
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How do I manage Order with Google?
In this Article: Video Overview Overview Getting Started Setting a Preferred Partner Step by Step Instructions Video Overview Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with…
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How do I submit my restaurant details?
You should have received an email listing the steps to activate your account when you first entered onboarding with the subject “ONB: Welcome” Listed below are the steps to activate your ChowNow Dashboard and begin the setup process: Activate Your Account Visit dashboard.chownow.com/login/activate-account Input the email address we have on file for you – if…
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Get Started  /  Onboarding
How can I switch which location I am viewing in the dashboard?
If you have multiple locations, you want to make sure you are viewing the correct location before making changes. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. Click the “Headquarters” label in the left sidebar. Either Search for the correct location or click the name of the location…
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Get Started  /  Onboarding
How do I update my reporting notifications?
You can customize who gets an email when certain events happen. 1. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. 2. Click the “Headquarters” label in the left sidebar. 3. Click the location that you’d like to manage the notifications for. 4. Once you are in the correct…
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