Onboarding

Setting up your Auphan Integration When you get started with ChowNow, your Onboarding Specialist will work with the Auphan team to retrieve your restaurant API keys and ensure your integration is set up for a successful launch. If you’d like to be proactive in setting things up ahead of time, please feel free to browse…

Setting up your Clover Integration: The integration process with Clover is very straightforward. Follow the steps below when you’re ready to get started: On the ChowNow Dashboard, navigate to Integrations → Point of Sale → Clover. You will then be redirected to Clover and you will see a prompt to approve the integration. You will…

Retrieving your location-specific login for UberEats. Please note that UberEats creates a unique email and password for each of your locations. This unique login will be used for adding integrations, and it may be different than the information you normally use to access your UberEats Dashboard. To retrieve this unique login: Log into merchants.ubereats.com Click…

Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy.  Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…

In this Article: Video Overview Overview Getting Started Setting a Preferred Partner Step by Step Instructions Video Overview Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with…

You should have received an email listing the steps to activate your account when you first entered onboarding with the subject “ONB: Welcome” Listed below are the steps to activate your ChowNow Dashboard and begin the setup process: Activate Your Account Visit dashboard.chownow.com/login/activate-account Input the email address we have on file for you – if…

If you have multiple locations, you want to make sure you are viewing the correct location before making changes. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. Click the “Headquarters” label in the left sidebar. Either Search for the correct location or click the name of the location…

You can customize who gets an email when certain events happen. 1. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. 2. Click the “Headquarters” label in the left sidebar. 3. Click the location that you’d like to manage the notifications for. 4. Once you are in the correct…

There are two different possibilities when it comes to setting up with Otter: Direct POS Integration Otter Order Manager When you are setting up Otter alongside your ChowNow account, you will have an Otter representative that reaches out to you to assist you along the way. However, if you are looking for what to expect…

We pride ourselves on getting our restaurants up and running in a timely manner. Our Onboarding team is here to support you so that we can get you launched as quickly as you’d like to. The quicker you are able to work with our team and submit to us the information we need, the sooner…

We are constantly working towards supporting additional integrations. Feel free to take a look at our site to understand whether or not your location’s POS integration is currently compatible with ChowNow. We have instructions on how to setup some of our more popular integrations: How do I set up the Toast POS integration with ChowNow?