My Online Ordering Menu
Get Started / Onboarding
What is the Menu Editor?
The Menu Editor tool gives you a central hub to manage all your third party menus in one place. Note: Menu Editor is the updated version of Menu Management. All of your existing menus and features are still here – now with a cleaner, more intuitive design to make managing your menus easier than ever.
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Guides + Tutorials / My Online Ordering Menu
Menu Editor Overview
Depending on when you joined ChowNow and your current ChowNow subscription, your menu editor might look a little different. First, determine which Menu Editor your are currently using, then scroll to the appropriate section to find support articles based on that version. Advanced Menu Editor Menu Management Introduction to Menu Editor How to Publish Menus…
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Guides + Tutorials / My Online Ordering Menu
How do I adjust the prices on all my menu items at once?
Need to increase or decrease every menu item by the same amount. The Bulk Edit function will allow you to quickly update prices for menu times, modifiers, or both. Step by Step Instructions Access the Feature Click on “Menu Editor” Then on the menu you would like to edit, click the pencil icon. Select the…
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Guides + Tutorials / My Online Ordering Menu
What are our Photo requirements and Guidelines?
Want to make your menu look great with photos? Follow the steps below to create a beautiful, engaging menu. Photo guidelines A great photo will get those tummies grumbling. You don’t have to be a pro photographer— just follow these three simple tips to make every dish shine. Make your pictures clear: Use high resolution…
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Guides + Tutorials / My Online Ordering Menu
What are the best practices to sync a Toast Menu?
Currently, the ChowNow ordering system is unable to sync or correctly display Toast menus that utilize one or more of the following features: Size Pricing on Modifiers Time-Based Pricing Negative Modifier Prices Identifying Errors: You can see if any errors are preventing this menu from being displayed correctly on ChowNow at the top of the…
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Guides + Tutorials / My Online Ordering Menu
How do I make a menu item option required or unlimited?
Each menu modification allows you to enter a minimum or maximum amount required for an item option. For example, a pizza may require at least one topping but have unlimited amount of toppings as a modification.
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Guides + Tutorials / My Online Ordering Menu
How do I implement a special menu for the holidays?
Menu updates can require up to 7-10 days to complete so if you are anticipating needing a special menu for a holiday it is best to email support@chownow.com a copy of your new menu as early as possible. By sending in your holiday menu weeks in advance it will give us more time to ensure…
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Guides + Tutorials / My Online Ordering Menu
Can I add beer, wine, or distilled spirits to my online ordering?
If your restaurant has the appropriate liquor license that allows for the sale of beer, wine, and distilled spirits for off-premise consumption, then we can include these items on your menu.
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Guides + Tutorials / My Online Ordering Menu
Can I add my catering menu on ChowNow?
While we can’t require a certain lead time for your catering menu, we can definitely add catering items such as platters to your menus. If these item require a certain amount of notice (ie. 24 hours) we’d indicate this requirement in the item description.
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Guides + Tutorials / My Online Ordering Menu
How do I rearrange the order my items appear in?
Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. To rearrange categories or items on your menu: Login to the ChowNow Dashboard Click on “Headquarters” at the top left side of the screen, and click on the…
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Guides + Tutorials / My Online Ordering Menu
Can I include special characters in my online ordering menu?
Our system will not be able to recognize special characters or other languages. Once you click save, the characters will appear incorrectly in the ordering process. Additionally, if you are using a ChowNow printer, special characters will not print.
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