My Online Ordering Menu
Guides + Tutorials / My Online Ordering Menu
What are our Photo requirements and Guidelines?
Want to make your menu look great with photos? Follow the steps below to create a beautiful, engaging menu. Photo guidelines A great photo will get those tummies grumbling. You don’t have to be a pro photographer— just follow these three simple tips to make every dish shine. Make your pictures clear: Use high resolution…
Read More
Guides + Tutorials / My Online Ordering Menu
What are the best practices to sync a Toast Menu?
Currently, the ChowNow ordering system is unable to sync or correctly display Toast menus that utilize one or more of the following features: Size Pricing on Modifiers Time-Based Pricing Negative Modifier Prices Identifying Errors: You can see if any errors are preventing this menu from being displayed correctly on ChowNow at the top of the…
Read More
Guides + Tutorials / My Online Ordering Menu
How do I make a menu item option required or unlimited?
Each menu modification allows you to enter a minimum or maximum amount required for an item option. For example, a pizza may require at least one topping but have unlimited amount of toppings as a modification.
Read More
Guides + Tutorials / My Online Ordering Menu
How do I implement a special menu for the holidays?
You can create a special menu, such as a holiday, seasonal, or limited-time menu, in your ChowNow Dashboard. Follow the steps outlined in How do I add a new menu in the Menu Editor? to build your special menu and add it to your online ordering page. Need help? If you have questions or want…
Read More
Guides + Tutorials / My Online Ordering Menu
Can I add beer, wine, or distilled spirits to my online ordering?
If your restaurant has the appropriate liquor license that allows for the sale of beer, wine, and distilled spirits for off-premise consumption, then we can include these items on your menu.
Read More
Guides + Tutorials / My Online Ordering Menu
Legacy Menu Editor: How do I rearrange the order my items appear in?
Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, click here. To rearrange categories or items on your menu: Login to the ChowNow Dashboard Click on “Headquarters” at the top left side of the screen, and click on the name of your location. Click on “Menu” then “Menu Editor”…
Read More
Guides + Tutorials / My Online Ordering Menu
Can I include special characters in my online ordering menu?
Our system will not be able to recognize special characters. But Chinese characters are now supported. Once you click save, the characters will appear incorrectly in the ordering process. Additionally, if you are using a ChowNow printer, special characters will not print.
Read More
Guides + Tutorials / My Online Ordering Menu
Can I add cigarettes or tobacco to my online ordering?
We cannot include cigarettes or tobacco on your online ordering menu.
Read More
Guides + Tutorials / My Online Ordering Menu
What if a diner adds an item in the ‘Special Instructions’?
If a diner adds an item to the Special Instructions that they should be charged for, you can choose to either include or exclude that addition at your discretion. ChowNow can not add additional charges to an order after the order has been placed. Typically, customers will add items to an order in the Special…
Read More
Guides + Tutorials / My Online Ordering Menu
How do I add a disclaimer to my menu?
Menu Disclaimers are a great way to let your customers know about specials, promotions, and more. Log in to your ChowNow dashboard and select the location you want to add the disclaimer to. Select “Settings” in the left sidebar, then “Customizations”. Type in your disclaimer under “Notes/Disclaimers”. Scroll down and click “Submit” to save your…
Read More
Guides + Tutorials / My Online Ordering Menu
What are our logo requirements and guidelines?
A great logo can convey your brand to your loyal and new diners. Follow these simple guidelines for a successful logo. Logos must be a minimum of 60 x 60 pixels and under 10MB Use .jpg (preferred) or .png What Diners See Note: logos only appear on Order Direct and will not appear on ChowNow’s…
Read More