Get Started

Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy.  Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…

If you would like to view these instructions on a different device, just scan this QR code: In this Article: Confirm Credentials Erase Tablet Tablet Setup Are you already upgraded? Before you do all these steps, make sure that the tablet hasn’t already been upgraded.  If you have the “Up to Date” wallpaper, you are…

In this Article: Video Overview Overview Getting Started Setting a Preferred Partner Step by Step Instructions Video Overview Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with…

You should have received an email listing the steps to activate your account when you first entered onboarding with the subject “ONB: Welcome” Listed below are the steps to activate your ChowNow Dashboard and begin the setup process: Activate Your Account Visit dashboard.chownow.com/login/activate-account Input the email address we have on file for you – if…

If you have multiple locations, you want to make sure you are viewing the correct location before making changes. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. Click the “Headquarters” label in the left sidebar. Either Search for the correct location or click the name of the location…

You can customize who gets an email when certain events happen. 1. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. 2. Click the “Headquarters” label in the left sidebar. 3. Click the location that you’d like to manage the notifications for. 4. Once you are in the correct…

There are two different possibilities when it comes to setting up with Otter: Direct POS Integration Otter Order Manager When you are setting up Otter alongside your ChowNow account, you will have an Otter representative that reaches out to you to assist you along the way. However, if you are looking for what to expect…

We pride ourselves on getting our restaurants up and running in a timely manner. Our Onboarding team is here to support you so that we can get you launched as quickly as you’d like to. The quicker you are able to work with our team and submit to us the information we need, the sooner…

We are constantly working towards supporting additional integrations. Feel free to take a look at our site to understand whether or not your location’s POS integration is currently compatible with ChowNow. We have instructions on how to setup some of our more popular integrations: How do I set up the Toast POS integration with ChowNow?

We’re excited that you opted into a branded mobile app. We have a team dedicated to guiding you through the app building process. In order to get your app up and running, a member of your team will need to complete the Apple Developer Program. The Apple Developer Program allows you to become a developer…

At ChowNow we offer a variety of different paid and non paid subscription plans available, in hopes of meeting the unique needs per restaurant partner. Feel free to reference the agreement that you filled out with your sales rep to confirm the subscription and products that you signed up with. If you signed up for…