1. Make sure you’re using a private (non-public), password-protected wifi network.
2. Keep your tablet as close to your router as possible.
3. Disconnect and Reconnect: In your tablet, go to Settings > Wifi > tap on the blue “i” next to your wifi network > tap “Forget This Network” > tap “Forget” > tap back on the Wifi section and tap your wifi network > enter your password

We hope that helps! If you still need assistance try searching again or chat with someone on the Support Team below.