Order and Payments Processing
Bookkeeping / Order and Payments Processing
How do I log orders to my POS system?
We recommend you implement a 3rd Party Tender button and add in ChowNow orders daily through this method. You can speak with your POS representative to learn more about adding a 3rd Party Tender button.
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Bookkeeping / Order and Payments Processing
What are the credit card transaction fees?
For Visa, Mastercard, Discover, and American Express — the transaction fees are 2.95% + $0.29 per order.
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Bookkeeping / Order and Payments Processing
How does my restaurant process refunds for ChowNow orders?
Order refunds can be submitted on the ChowNow Business Manager app and the ChowNow Dashboard. For orders more than 7 days old, please reach out to [email protected] to complete the refund. Step by Step Dashboard Instructions Log in to your ChowNow dashboard. Click on Headquarters, then the location that wants to submit a refund. Navigate…
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