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Restaurant SupportBookkeepingOrder and Payments Processing

Order and Payments Processing

Bookkeeping  /  Order and Payments Processing
How do I log orders to my POS system?
We recommend you implement a 3rd Party Tender button and add in ChowNow orders daily through this method. You can speak with your POS representative to learn more about adding a 3rd Party Tender button.
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Bookkeeping  /  Order and Payments Processing
What are the credit card transaction fees?
For Visa, Mastercard, Discover, and American Express — the transaction fees are 2.95% + $0.29 per order.
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Bookkeeping  /  Order and Payments Processing
How does my restaurant process refunds for ChowNow orders?
Order refunds can be submitted on the ChowNow Business Manager app and the ChowNow Dashboard. For orders more than 7 days old, please reach out to [email protected] to complete the refund. Step by Step Dashboard Instructions Log in to your ChowNow dashboard. Click on Headquarters, then the location that wants to submit a refund. Navigate…
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ORDERING

  • Online Ordering
  • Branded Mobile Apps
  • Website Builder
  • Marketplace
  • Discovery Network
  • Catering
  • QR Code Ordering
  • Q2 Feature Release

Marketing

  • Email & SMS Marketing
  • Rewards Program

Operations

  • Flex Delivery
  • Order Aggregation
  • Advanced Reporting
  • Q2 Feature Release

Integrations

POS Integrations

  • Clover
  • Genius (Heartland)
  • Revel
  • Skytab
  • Square
  • Toast
  • See all 20+
    ChowNow Integrations

Delivery App Integrations

  • DoorDash
  • UberEats
  • Grubhub

Discovery Network

  • Google
  • Apple Maps
  • Yelp
  • See all 20+
    ChowNow Integrations

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Product

ORDERING

  • Online Ordering
  • Branded Mobile Apps
  • Website Builder
  • Marketplace
  • Discovery Network
  • Catering
  • QR Code Ordering
  • Q2 Feature Release

Marketing

  • Email & SMS Marketing
  • Rewards Program

Operations

  • Flex Delivery
  • Order Aggregation
  • Advanced Reporting
  • Q2 Feature Release
Integrations

POS Integrations

  • Clover
  • Genius (Heartland)
  • Revel
  • Skytab
  • Square
  • Toast
  • See all 20+
    ChowNow Integrations

Delivery App Integrations

  • DoorDash
  • UberEats
  • Grubhub

Discovery Network

  • Google
  • Apple Maps
  • Yelp
  • See all 20+
    ChowNow Integrations
Resources

Learn & Grow

  • Blog
  • Restaurant Guides
  • Restaurant Marketing
  • SEO for Restaurants

Customer Stories

  • Case Studies

SUPPORT

  • Restaurant Support
  • Diner Support
  • ChowNow Marketplace
Company

About

  • Why ChowNow
  • About Us
  • Our Reviews
  • Careers

Partners & Contact

  • Our Partners
  • Contact Us
  • Refer a Restaurant
  • Become a Partner
  • 1-888-707-2469
  • [email protected]
Pricing
  • Book A Demo
  • Login
ChowNow
  • YouTube
  • Facebook
  • Instagram
  • Linkedin
  • Refund Policy
  • Terms
  • Privacy Policy
  • CA Privacy Notice
  • Do Not Sell Request
  • Google Disclosure Notice
© 2026 ChowNow. All Rights Reserved. 3585 Hayden Ave, Culver City, California 90232