Error Messages
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What does “Order Too Long” mean?
This error message appears when diners exceed the 155 character limit in the Special Instructions field or the Alternate Pickup Person field.
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I’m trying to place an order and got the error message, “Menu expired”. What’s that?
This error message appears when edits are being made to the menu the same time you’re placing an order. Try refreshing your screen or waiting a few minutes and you should be all set!
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I got the error message, “Your payment was declined because of incorrect credit information.” What does that mean?
This error message appears due to typos in the credit card details. Common mistakes include an incorrect zip code or CVC…
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I got the error message, “Unable to process your payment. Please try again.” What does that mean?
This error message appears because our payment processor detected an error when trying to process your credit card. Try using a different credit card to process the payment.
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