Onboarding

Square has the ability to automatically print new orders as Cuboh enters them into your POS. By activating this function your orders will be recorded in Square and automatically print through your printers, and KDS’ if applicable. To auto-print orders, please follow these steps from your Square tablet: Go to your Square Settings Under ‘Orders’,…

Menu Editor allows you to either import an existing menu, or build a new menu from scratch. If you have a compatible integration, you can import a menu directly from your delivery app or your POS system. Importing a menu Currently supported menu sources include: DoorDash UberEats SkipTheDishes Grubhub ChowNow Ritual Square POS Auphan POS…

Connecting the Star Micronics SM-T300i printer to the ChowNow Tablet is easy.  Just follow these steps: Hold the “POWER” button for 5 seconds to turn on the printer. On the ChowNow Tablet, press the Home button, then tap on Settings. On the left side, tap ‘”Bluetooth” and make sure its currently set to “On” Under…

In this Article: Overview Getting Started Designating a Preferred Partner Step by Step Instructions Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with Google integration is an…

You should have received an email listing the steps to activate your account when you first entered onboarding with the subject “ONB: Welcome” Listed below are the steps to activate your ChowNow Dashboard and begin the setup process: Activate Your Account Visit dashboard.chownow.com/login/activate-account Input the email address we have on file for you – if…

If you have multiple locations, you want to make sure you are viewing the correct location before making changes. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. Click the “Headquarters” label in the left sidebar. Either Search for the correct location or click the name of the location…

You can customize who gets an email when certain events happen. 1. Log in to the ChowNow Dashboard at dashboard.chownow.com, using your usual ChowNow admin login information. 2. Click the “Headquarters” label in the left sidebar. 3. Click the location that you’d like to manage the notifications for. 4. Once you are in the correct…

There are two different possibilities when it comes to setting up with Otter: Direct POS Integration Otter Order Manager When you are setting up Otter alongside your ChowNow account, you will have an Otter representative that reaches out to you to assist you along the way. However, if you are looking for what to expect…

We pride ourselves on getting our restaurants up and running in a timely manner. Our Onboarding team is here to support you so that we can get you launched as quickly as you’d like to. The quicker you are able to work with our team and submit to us the information we need, the sooner…

We’re excited that you opted into a branded mobile app. We have a team dedicated to guiding you through the app building process. In order to get your app up and running, a member of your team will need to complete the Apple Developer Program. The Apple Developer Program allows you to become a developer…

At ChowNow we offer a variety of different paid and non paid subscription plans available, in hopes of meeting the unique needs per restaurant partner. Feel free to reference the agreement that you filled out with your sales rep to confirm the subscription and products that you signed up with. If you signed up for…