My Online Ordering Menu

If a diner adds an item to the Special Instructions that they should be charged for, you can choose to either include or exclude that addition at your discretion. ChowNow can not add additional charges to an order after the order has been placed. Typically, customers will add items to an order in the Special…

Menu Disclaimers are a great way to let your customers know about specials, promotions, and more. Login to the Dashboard (dashboard.chownow.com), click on “Headquarters” then select the location you want to add the disclaimer to Click on “Settings” then “Customizations” Click the green “Edit” button next to “Notes/Disclaimers” Type in any disclaimer that you want…

Find solutions to common error messages related to menu photos. Here are the technical guidelines for photos: Photo must be 1200 x 1200 This means either the height and / or width of your photo doesn’t meet our minimum requirement of 1200 pixels. In this case, the best thing to do is to try using…

A great logo can convey your brand to your loyal and new diners. Follow these simple guidelines for a successful logo. Logos must be a minimum of 60 x 60 pixels and under 10MB Use .jpg (preferred) or .png What Diners See Note: logos only appear on Order Direct and will not appear on ChowNow’s…

Cover photos are a great way to stand out and showcase your delicious food to diners; whether they’re scrolling a list of restaurants on the ChowNow Marketplace or ordering via your Order Direct website. Your cover photos will be visible on your Order Direct website, and the ChowNow Marketplace website and mobile app. Follow the…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Making changes to the photos on your menu is easy. Just follow the steps below. Log into the ChowNow Dashboard Click on “Headquarters” then select the location you…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Follow these steps to remove any item off your ChowNow Menu. Video Overview Step by Step Instructions Navigate to dashboard.chownow.com. Click on Headquarters, then select the correct location.

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. You can now add photos to your ChowNow menu! Follow these steps to upload your pictures. Video Overview Step by Step Instructions Log in to the ChowNow Dashboard,…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Video Overview Step by Step Instructions Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” on the left sidebar, then…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. Video Overview: Step by Step Instructions: Login to the ChowNow Dashboard Click on “Headquarters”, then the name of your location. Click on “Menu” then “Menu Editor” on the…

Note: These instructions are for our Legacy Menu Editor, if your Menu Editor looks different, check out the articles found under the “Advanced Menu Editor” section here. To update/edit modifications on your menu: Login to the ChowNow Dashboard Click on “Headquarters”, and click on the name of your location Click on “Menus” then “Menu Editor”…