Account Information
Account Information
Where do I find a past order or receipt?
When you place an order on ChowNow we immediately send an itemized receipt to the email address we have on file for your account. While we don’t have a way for you to access past orders directly from your ChowNow account, you are emailed an itemized receipts after each order. If you are no longer…
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Account Information
Does the restaurant have access to my credit card information?
At ChowNow, privacy and security are a top priority for us, meaning we never give a restaurant access to your credit card information or the ability to add additional charges to your order once it’s been placed. If you ever feel uncomfortable having your credit card information stored on the ChowNow platform you can go…
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Account Information
How do I reset my password?
Passcode Protected Account: The easiest way to login to your ChowNow account is to enable passcodes. A new, random passcode is sent by text message to your phone, when you need to access your account. Password resets are not available for accounts that have enabled passcodes. Password Protected Account: If your account is still using…
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Account Information
My Facebook account is linked to an outdated email address. How do I get my confirmation email?
If you no longer have access to the email address linked to your Facebook account you reach out to our Support Team who can work with you on getting a confirmation email sent to you. You can chat with an agent below or email at [email protected]…
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