ChowNow supports custom tax rates for items on your online menus, including support for items classified as non-taxable.

Note: Menu items will automatically default to your location-level tax rate unless you explicitly select otherwise.

How to set custom tax rates for new menu items:

  1. Log in to your ChowNow Dashboard.
  2. Click on “Headquarters”, then the name of your location.
  3. Click on “Menus” then “Menu Editor” on the left sidebar.
  4. Click the plus icon to the right of a category to add a new item.
  5. Within the item editor, you’ll see the “Item Tax Rate” field. Click the dropdown and select “Custom Tax”.
  6. Enter the custom tax rate for the item. For non-taxable items, mark the tax rate as 0%.
  7. Complete the rest of the fields in the item editor, and click “SAVE”.

Note: For items with modifiers, the parent item’s tax rate will be applied to all modifiers on that item.

How to edit custom tax rates:

  1. Log in to your ChowNow dashboard.
  2. Click on “Headquarters”, then the name of your location.
  3. Click on “Menus” then “Menu Editor” on the left sidebar.
  4. Click the dropdown to view items within a category.
  5. Click the pencil icon to the right of an item and select “Edit item”.
  6. Navigate to the “Item Tax Rate” field within the editor.
  7. Enter the new custom tax rate for the item. If you want to revert the item’s tax to your location’s default, select “Default Tax”.
  8. Click “SAVE”.