Your menu items exist within categories. Categories are typically the main type of dish a customer is ordering, such as “Pizza”, “Burgers”, or “Desserts”. Inside a menu item, you’ll often have modifier groups and modifiers.

Note: If you are using a menu sourced from your POS system, please refer to Adding new items or modifiers using POS Refresh article instead.

Adding a new menu item

  • Click on the plus sign icon to the right of a category name.

  • Input your item name, description, and price.

  • If you’d like to add a photo, you can add a link from an online photo or import one directly from your device.

  • Add classifications if required. Note: Some online ordering platforms have strict requirements around alcoholic items. If your item contains alcohol, make sure to tag it using the Classifications field.
  • Click SAVE.

Editing a menu item

  • Click on the edit icon to the right of your item name and select Edit Item.

  • Adjust the item’s Name, Description, Category, Price, Modifier Groups, Image or Classifications.
  • Click SAVE.

Copying a menu item

  • Click on the edit icon to the right of your item name and select Copy Item.

  • Select the Target Merchant, Target Menu, Target Category, and click SAVE.

Sorting a menu item

  • Click on the edit icon to the right of your item name and select Sort Item.

  • Drag the item cards to reorder your menu, and click SAVE.

Enabling/Disabling a menu item

You can quickly hide a menu item from the diner facing menu across all platforms by toggling the switch next to each menu component. To re-enable, just toggle the switch back.

Deleting a menu item

If you want to permanently remove an item from your menu:

  • Click on the edit icon to the right of your item name and select Delete Item.

  • Click Confirm.