Congratulations! You are now live with ChowNow and able to access our 24/7 support team. You can reach them via the following methods:

Call or text 888-707-2469
Email support@chownow.com

We also offer plenty of support articles that help answer common questions. Take a look below or explore all our support site has to offer here.

Since you are now live, your Account Coordinator is no longer your main point of contact.

Our restaurant success team should be in touch shortly after your launch, however our support team can also connect you with our restaurant success team if needed. Below are some videos and links to help get your started with accepting orders with ChowNow.

ChowNow Tablet: Meet your ChowNow Business Manager (02:00)
ChowNow Dashboard: How to Edit an Existing Menu Item (00:41)
ChowNow Dashboard: How to Add a New Menu Item (00:56)
ChowNow Dashboard: How to Hide Menu Items (00:34)
ChowNow Dashboard: How to Update Your Hours (00:45)
ChowNow Dashboard: How to Access Orders (00:53)
ChowNow Dashboard: How to Refund an Order (00:31)
ChowNow Dashboard: How to Access Reports (02:21)