If a diner adds an item to the Special Instructions that they should be charged for, you can choose to either include or exclude that addition at your discretion.

ChowNow can not add additional charges to an order after the order has been placed. Typically, customers will add items to an order in the Special Instructions field because the option they were looking for is not available on the online menu. We recommend adding that paid modifier or new menu item to your menu for next time.