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The Commission-Free Marketplace That Keeps You In Control

Get discovered by local diners on a marketplace that sends revenue, and customers, back to you. No commissions. No middleman. Just more orders on your terms.

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A Marketplace That Works For You, Not Against You

Keep More Profit on Every Order

Take unlimited commission-free orders on a marketplace built for independent restaurants. The more you sell, the more you keep — no commissions and no surprise fees on your statement.

Expand Your Reach

Get in front of diners who are already shopping for local restaurants and reach a new audience without paying the marketplace fees that usually come with it.

Make Every Customer a Regular

Instead of losing diner data to third-party apps, every purchase adds a contact to a list you own — so you can bring diners back and turn each one into repeat revenue.

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Commission-Free Orders, Always

  • Commission-free on every order, from a diner’s first discovery to their fiftieth reorder.

  • Set your own promos and offers, on your schedule — no platform-driven discounts cutting into your margin.

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Customer Data You Actually Own

  • Capture diner contact info on every order to grow a marketing list that’s yours.

  • Turn diner ordering data into automated email and SMS campaigns that drive repeat orders.

  • Diners earn rewards on marketplace orders, incentivizing them to come back through your most profitable channels.

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Run ChowNow Marketplace Alongside Your Existing Setup

  • Update once, sync everywhere — menu changes apply to your direct site, branded app, and Marketplace simultaneously.

  • ChowNow integrates with 20+ POS systems so marketplace orders flow straight to the kitchen.

  • Manage menus, promos, and orders all from the ChowNow Dashboard.

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Fulfillment That Flexes With Your Business

  • Offer what fits your operation with pickup, your own delivery drivers, or Flex Delivery and switch it on or off anytime.

  • Reach more diners with flexible pickup and delivery options, up to 10 miles.

  • Flat-rate delivery pricing means no surprise fees eating into your Marketplace margin.

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“Every person that orders from us directly saves us 15 to 20 percent of commissions that I won’t have to pay to the third party delivery companies.”

Billy Wang, Ollie’s

New York, NY
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“ChowNow gives an old Mom & Pop restaurant like us the ability to offer pickup and delivery at a great price to us and a great price to the customer. It gives us an extra avenue that we wouldn’t have otherwise.”

Anna Vergos, Charlie Vergos Rendezvous

Memphis, TN
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“When customers order directly through us, we save at least 15-20% on every order.”

John Sungkamee, Emporium Thai

Los Angeles, CA
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“As a small business person, every dollar counts—and it’s nice to hold on to more money.”

Nicholas Hall, Caribbean Kitchen

Hopkins, MN
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Reach More Diners, Commission-Free

See how Marketplace drives new orders without the third-party fees.
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FAQs

ChowNow customers can take unlimited commission-free orders directly from their website, branded mobile app, our marketplace app, and discovery channels across the web with Profit Protector enabled.

ChowNow orders integrate with leading POS systems including Toast, Square, Revel, Clover, and more.

We offer full credit card fraud and chargeback protection, without any limits. If your restaurant is subject to fraud, we cover the costs and work with the credit card company. Similarly, if you get a chargeback, we cover it—no questions asked—and communicate with the card company.

Your diners, your data. Restaurants get full access to diner ordering data and contact information to turn first-timers into loyal fans. With your ChowNow database, you’ll be able to:

  • Retarget diners with automated emails
  • Identify your most valuable customers
  • Pinpoint your most popular ordering channels
  • Optimize your menu for upsells

We comply with all data processing laws, do not sell data to third-parties, and keep everyone’s information secure.

No. If you don’t have one, our team builds, optimizes, and launches one for you. If you do, we can migrate your existing domain and rebuild the site on a template designed to rank and convert.

Structured sitemaps, localized page titles and meta descriptions, rich menu content, About Us copy tuned to your neighborhood and cuisine, and structured data that helps LLMs like ChatGPT surface and recommend you.

You do. Your domain stays yours, and you keep the content and imagery we create together.

Simple updates — menu, hours, images — happen inside your ChowNow Dashboard. Bigger design changes are handled by your Restaurant Success Manager so the site stays search-optimized.