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Reward Diners and Keep Them Coming Back

Drive repeat orders with a customizable rewards program designed to protect your margins and keep loyal diners engaged.

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Turn One-Time Orders Into Regulars

Drive More Repeat Orders

Diners earn progress toward a reward with every qualifying order — a simple, built-in reason to come back to your direct channels.

Tailor Discounts To Protect Your Profits

Customize rewards to fit your business goals without cutting into your bottom line.

Reward Diners With No Extra Effort

Launch your rewards program in minutes, and let it run automatically in the background.

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Customizable Reward Thresholds and Discount Tiers

  • Set the minimum order value that qualifies for a sticker.

  • Choose how many stickers are needed to earn a reward.

  • Reward diners with a percentage or dollar amount off their order.

Mobile App Mockup

Designed To Maximize Diner Engagement

  • Diners earn stickers on qualifying orders across every ChowNow channel — your website, branded app, ChowNow Marketplace, and Discovery Network.

  • Diners can track progress on your ordering page and in their ChowNow account.

  • Unlocked rewards are auto-applied at checkout.

Mobile App Mockup

Launch and Manage From Your Dashboard

  • Set up your program in minutes from your ChowNow dashboard.

  • Pause, relaunch, or refresh the program without starting from scratch.

  • Track engagement and redemption alongside your other performance data.

Mobile App Mockup

“I like that we get to keep customer information so we can see who has come, how many times they have come, and their email addresses. We don’t get that information with any other platforms, so that’s really helpful.”

Anna Vergos, Charlie Vergos Rendezvous

Memphis, TN

“We have been a fan of ChowNow from the beginning. It is very easy to learn and customers can order simply and quickly. It also makes it easier for customers to reorder from us.”

John Sungkamee, Emporium Thai

Los Angeles, CA

“Looking back, partnering with ChowNow was probably one of the best decisions ever”

Andre Angles, Thai District

Long Beach, CA
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“Every person that orders from us directly saves us 15 to 20 percent of commissions that I won’t have to pay to the third party delivery companies.”

Billy Wang, Ollie’s

New York, NY
Read More

Turn one-time diners into regulars — automatically.

Book a demo to see how ChowNow’s Rewards Program works on your menu, your channels, and your margins.

FAQs

ChowNow customers can take unlimited commission-free orders directly from their website, branded mobile app, our marketplace app, and discovery channels across the web with Profit Protector enabled.

ChowNow orders integrate with leading POS systems including Toast, Square, Revel, Clover, and more.

We offer full credit card fraud and chargeback protection, without any limits. If your restaurant is subject to fraud, we cover the costs and work with the credit card company. Similarly, if you get a chargeback, we cover it—no questions asked—and communicate with the card company.

Your diners, your data. Restaurants get full access to diner ordering data and contact information to turn first-timers into loyal fans. With your ChowNow database, you’ll be able to:

  • Retarget diners with automated emails
  • Identify your most valuable customers
  • Pinpoint your most popular ordering channels
  • Optimize your menu for upsells

We comply with all data processing laws, do not sell data to third-parties, and keep everyone’s information secure.

Yes. Set the minimum order value that qualifies for a sticker, how many stickers unlock a reward, and whether the reward is a percentage or dollar amount off.

Yes. Rewards are applied at the ChowNow checkout, and orders sync to your POS just like any other ChowNow order — no manual reconciliation on your end.

Diners see their sticker count on your online ordering page and in their ChowNow account. When a reward unlocks, it applies automatically at their next checkout.

Diners earn a sticker on qualifying orders across any ChowNow ordering channel — your website, branded app, our marketplace, or Discovery Network. Once they hit the threshold you set, the reward is auto-applied at checkout.