FAQ: Affiliates & Partnerships

Learn more about how you can help restaurants thrive—and get rewarded.

All Affiliates will start in the Silver Tier and receive $25 for each qualified lead* submitted and an additional $100 for each qualified lead that subscribes to ChowNow Pro.

Once an Affiliate submits 10 qualified leads, they move into the Gold Tier. In the Gold Tier, Affiliates receive $35 for each qualified lead submitted and an additional $100 for each qualified lead that subscribes to ChowNow Pro.

Affiliates move into the Platinum Tier after submitting 20 qualified leads and will receive $50 for each qualified lead* and an extra $100 for each qualified lead* that subscribes to ChowNow Pro.

*Reminder: No matter which tier you are in, referral restaurants get an exclusive discount of 1 free month on annual plans and 2 free months on two-year plans.

Partnerstack is your program dashboard, where you’ll access your affiliate tools, track payments, find resources, and more.

When you join Partnerstack, you should receive an account activation email from hello@partnerstack.com. If you don’t find the email, make sure to check your spam and promotions folders. Once your account is activated, bookmark your login page at https://dash.partnerstack.com/

If you forget your password, you can reset it here.

For more instructions about using Partnerstack, view our quick-start guide here.

Your rewards are paid out monthly through Paypal or Stripe, whichever provider you choose. You can track the status of your referrals and payments through your Partnerstack dashboard. Learn more about how payouts work in Partnerstack here.

There are two methods for sending restaurants our way.

1. Share your affiliate link with either a specific person or a wider audience. You can find your affiliate link in your Partnerstack dashboard. When someone clicks your link and then fills out a “Schedule a Demo” form on the linked page on get.chownow.com, they’ll be automatically associated with you. See how to find your link within Parterstack in this video.

2. Submit a lead. Within your Partnerstack dashboard, you also have the option to manually send us a lead. Just go to your “Referrals” tab and enter the restaurateur’s information. Learn more about lead submission here.

Most types of food service businesses find ChowNow valuable! This includes, but is not limited to:

  • Full-service restaurants
  • Quick-service restaurants
  • Counter-service restaurants
  • Fast food restaurants
  • Franchises
  • Corporate-owned restaurants
  • Cafes and coffee shops
  • Juice and smoothie concepts
  • Food halls
  • Ice cream parlors
  • Bakeries
  • Restaurants within hotels or casinos
  • Stationary food trucks

We want ChowNow clients to fully benefit from our products and the value of their investments. Due to regulations and product fit, we don’t work with:

  • Moving food trucks
  • Home chefs
  • Gentlemen’s clubs
  • Cafeterias that require student meal plans or points as payment
  • Alcohol or liquor stores that do not serve made-to-order food

*Qualified Leads are defined as a lead that has booked a meeting with us, and is:

  • A real restaurant in the United States that is open for business or getting ready to open
  • A real person with a valid phone number and email address
  • Not already a customer of ChowNow
  • Not currently engaged in discussions with the ChowNow sales team
  • Not owned or operated by the referrer

Referral fees owed to Affiliate will be paid on a monthly basis. Rewards earned by an Affiliate in any given month will be available for withdrawal on the 13th of the following month.


  • March 1 to March 30 – Rewards are calculated and sent to companies for review (your rewards will appear under Pending Rewards)
  • April 1 to 7 – Company has a chance to review rewards and make any changes
  • April 13 – Funds are available to withdraw from your Rewards & Withdrawals tab
  • Rewards can be withdrawn via PayPal, Stripe or Direct Deposit (available for 29 countries). Before cashing out, make sure you have the correct reward provider linked in your Rewards & Withdrawals tab.
  • Check out this help page for more information about how rewards are processed.

You’ll be able to track your contact’s journey within your Partnerstack dashboard. This is the standard sales and onboarding process for ChowNow clients:

  • A lead is created once you submit a referral or your contact fills out a form on get.chownow.com using your affiliate link.
  • If the lead is a good fit, it’s marked as qualified.
  • If the sale progresses, the lead turns into an opportunity.
  • If the sale is successful, the opportunity is closed-won.
  • Then, the account goes into onboarding. The onboarding process typically takes three to four weeks, but it can vary significantly depending on how responsive the restaurant is during the process.
  • After onboarding is completed, the restaurant’s online ordering launches!

You can message us directly within Partnerstack, or reach out to us at affiliates@chownow.com.