If a diner adds an item to the Special Instructions that they should be charged for, you can charge them for the item at pick up or at delivery.

ChowNow can not add charges to an order. Typically, customers will add items to an order in the Special Instructions field because the option they were looking for is not available on the online menu. A paid modifier or new menu item can be easily added to your menu for next time.

Check out this video to see how a modifier can be added!

We hope that helps! If you still need assistance try searching again or chat with someone on the Support Team below.