Using the ChowNow Dashboard

Guides + Tutorials  /  Using the ChowNow Dashboard
How to send demo orders on the ChowNow Dashboard
On the Dashboard Home and Overview pages, you can now send custom demo orders to your POS and/or Cuboh tablet. The demo order will use 2 random items from your menu. Steps: On the Dashboard, navigate to the Home or Overview page and click edit to add a new widget. Select the Custom Demo Order…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How to log into the ChowNow Dashboard
In your internet browser go to http://portal.chownow.com/ or click the Login button on cuboh.com Enter the username and password you set up during your account creation Click Log in Forgot your password? Click on ‘Forgot Password?’ or send an email to support@cuboh.com and we’ll help get you sorted right away!
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Guides + Tutorials  /  Using the ChowNow Dashboard
Toast – Alternate Steps
Menu Availability & Channel Visibility 1. On the Toast Dashboard, click “Menus” on the left sidebar. 2. Click “Advanced properties” then select the correct menu. 3. Click on the new “Menu Page” link at the top of the page to view the enhanced menu page. 4. Scroll down until you see “Availability” then click on…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How do I view sales trends on the Dashboard?
In this Article: Overview Frequently Asked Questions Overview Start by navigating to the Analytics page to view sales trends. You can: Compare gross sales across a selected time period View the average order amount Identify your peak order times with an hour by hour breakdown First, click the “All Locations” button to select either a…
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Guides + Tutorials  /  Using the ChowNow Dashboard
Can I export reports from the ChowNow Dashboard?
Yes, you absolutely can! Start by logging into your ChowNow Dashboard located at dashboard.chownow.com. Once logged in: Click “Reports” located on the left side of the Dashboard. Choose the type of report you would like to run by clicking it. If you do not know which report you need to run, below is a breakdown…
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Guides + Tutorials  /  Using the ChowNow Dashboard
Can I add more users to my dashboard?
Yes! You can add more users through the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Settings” on the left side, then “Users” Click the green “Create” button Fill in the contact info for the new admin user , and then choose if they should be a Company admin (can change settings for all locations), or a…
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Guides + Tutorials  /  Using the ChowNow Dashboard
Where do I find my customer data?
On the ChowNow Dashboard, click on “Headquarters” on the left sidebar, then select your restaurant location. Click on the “Reports” on the sidebar, then “Customer Data” You’ll be able to view each diner’s total spend, amount of orders, their average purchase and more.
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Guides + Tutorials  /  Using the ChowNow Dashboard
Why do I need an alternate contact for orders?
If our team has a hard time getting a hold of someone at the restaurant for a question regarding your operations or a current order, we will call the alternate contact information we have on file.
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Guides + Tutorials  /  Using the ChowNow Dashboard
Can I receive daily order summaries?
Yes! You can sign up as many people as you’d like to receive daily, weekly, and/or monthly order reports through the “Email Notifications” settings in the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Headquarters” on the left sidebar, then select the location you want to get order summaries for Click “Settings” then “Email Notifications” Enter the…
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Guides + Tutorials  /  Using the ChowNow Dashboard
Who should I create a user account for?
As the owner of a ChowNow restaurant, you should provide access to the ChowNow Dashboard to anyone who you plan to share revenue reporting with and would like to edit the menu as needed. If you own multiple locations, you can decide if you’d like your admin users to have access to just one or…
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Guides + Tutorials  /  Using the ChowNow Dashboard
How can I update my sales tax?
Your sales tax can be updated at anytime on the ChowNow Dashboard. Log into the ChowNow Dashboard (dashboard.chownow.com) Click on “Headquarters” on the left sidebar Select the location where you want to edit the sales tax Click “Settings” then “Location Details” on the left sidebar Click on the “Ordering” tab and click “Edit” Scroll down…
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