Using the ChowNow Dashboard

In this Article: Overview Frequently Asked Questions Overview Start by navigating to the Analytics page to view sales trends. You can: Compare gross sales across a selected time period View the average order amount Identify your peak order times with an hour by hour breakdown First, click the “All Locations” button to select either a…

Yes, you absolutely can! Start by logging into your ChowNow Dashboard located at dashboard.chownow.com. Once logged in: Click “Reports” located on the left side of the Dashboard. Choose the type of report you would like to run by clicking it. If you do not know which report you need to run, below is a breakdown…

Yes! You can add more users through the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Settings” on the left side, then “Users” Click the green “Create” button Fill in the contact info for the new admin user , and then choose if they should be a Company admin (can change settings for all locations), or a…

On the ChowNow Dashboard, click on “Headquarters” on the left sidebar, then select your restaurant location. Click on the “Reports” on the sidebar, then “Customer Data” You’ll be able to view each diner’s total spend, amount of orders, their average purchase and more.

If our team has a hard time getting a hold of someone at the restaurant for a question regarding your operations or a current order, we will call the alternate contact information we have on file.

Yes! You can sign up as many people as you’d like to receive daily, weekly, and/or monthly order reports through the “Email Notifications” settings in the ChowNow Dashboard. Navigate to dashboard.chownow.com Click “Headquarters” on the left sidebar, then select the location you want to get order summaries for Click “Settings” then “Email Notifications” Enter the…

As the owner of a ChowNow restaurant, you should provide access to the ChowNow Dashboard to anyone who you plan to share revenue reporting with and would like to edit the menu as needed. If you own multiple locations, you can decide if you’d like your admin users to have access to just one or…

Your sales tax can be updated at anytime on the ChowNow Dashboard. Log into the ChowNow Dashboard (dashboard.chownow.com) Click on “Headquarters” on the left sidebar Select the location where you want to edit the sales tax Click “Settings” then “Location Details” on the left sidebar Click on the “Ordering” tab and click “Edit” Scroll down…

Ensure that ChowNow orders do not exceed your kitchen’s ability to fulfill tickets on time by staggering orders with Order Throttling. ChowNow’s Order Throttling feature is easy to set up and will ensure that your staff is able to fulfill orders in a timely manner. How it works: ChowNow can limit the amount of orders…

Learn how to enable Order Throttling. First, before turning on order throttling, be sure to check out this support article to learn more about how order throttling works and to determine if your restaurant is a good fit for this feature. Turning on order throttling is easy. 1) Navigate to dashboard.chownow.com, and sign in, if…

Selecting an ‘Order Time’ for incoming orders will vary based on your ChowNow plan and setup. ChowNow Tablet As each new order comes in, tap on the ‘Choose Order Time’ button, then select the amount of time needed to prepare this specific order. The diner will be notified of the time selected. ChowNow Hub and…