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In this Article: Overview Getting Started Designating a Preferred Partner Step by Step Instructions Overview Order with Google allows diners to easily place orders when using Google Search and Maps. This means customers already searching for food on Google can find and order in just a few taps. The Order with Google integration is an…

In this Article: How the Restaurant Rewards Program Works Set Up Your Rewards Program Frequently Asked Questions How the Restaurant Rewards Program Works The ChowNow Restaurant Rewards Program is a digital rewards program that allows customers to earn digital “stickers” for each takeout order they place. Once they collect a certain number of stickers, they…

What happens if I enable the service charge? If you enable the service charge setting on the ChowNow Dashboard, a $0.99 service charge will be added on orders placed on your website and branded mobile app. The fee will be split 50/50 between ChowNow and your restaurant. This fee allows ChowNow to keep our costs…

ChowNow gives you two ways to bring your online ordering experience onto your website: the Order Online Button and the Embedded Menu. Both use the same script code and follow the same installation steps, but they play different roles. What is the “Order Online” Button? Online ordering often makes up 30% or more of a restaurant’s business. It is crucial that…

ChowNow ordering is SSL secure – which means our widgets have the proper certifcation. If your website is secure, our widget will sit on your page and maintain the “secure” symbol next to the URL. If your website is not SSL certified, our widget will pop into a new, secure page.

Contact your Restaurant Success Manager or [email protected] for an order source breakdown report. You can also log into your ChowNow Dashboard and check the “Order Source” report to see individual orders, by source.

Yes we can! We can build you a landing page on a monthly or annual basis. We can also purchase a unique domain for the restaurant, or point a domain you own to the landing page we create. Take a look a look at our website product offerings here!

Creating social media-exclusive promotions is a great way to engage your customers and increase order volume. Use your restaurant’s social media accounts to announce promo codes to your loyal followers. The links should automatically direct to your online ordering. If you don’t have these links or would like advice on social media marketing, get in…

Advertise your online and mobile ordering on all your social media platforms and website! We see over 60% of online orders come through the restaurant’s website. You can also send out an email blast to let your customers know about your new ordering platforms. Lastly, make sure that you’re promoting your online ordering to all…

We recommend keeping your promotions simple so that they appeal to as many customers as possible. We find that customers are most excited by first time ordering deals, discounts off their next order, delivery-specific deals, or time of day deals. If you’re interested in launching a marketing program with your customers, contact your Restaurant Success…

ChowNow offers a membership program. We also, collect and track all your customer information, including names, email addresses and ordering habits. Customers can prepay a membership fee to join — 100% of which goes directly to you — and in return they get a discount on orders for the coming year when they order from…