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This program is currently only available to a limited number of restaurants that are part of our “early access” test group. Features and setup steps are subject to change. In this Article: How the Restaurant Rewards Program Works Set Up Your Rewards Program Frequently Asked Questions How the Restaurant Rewards Program Works The ChowNow Restaurant…

What happens if I enable the service charge? If you enable the service charge setting on the ChowNow Dashboard, a $0.99 service charge will be added on orders placed on your website or through your branded mobile app. The fee will be split 50/50 between ChowNow and your restaurant. This fee allows ChowNow to keep…

ChowNow allows you to connect a link or image directly to your ChowNow online ordering interface. To set this up, copy and paste the ChowNow Ordering Script Code below anywhere within your page source. Then create links to your online ordering widget. CHOWNOW ORDERING SCRIPT CODE <script src=’https://cf.chownowcdn.com/latest/static/integrations/ordering-modal.min.js’ data-chownow-company-id=’XXXX’></script> Important: Only paste one instance of…

ChowNow ordering is SSL secure – which means our widgets have the proper certifcation. If your website is secure, our widget will sit on your page and maintain the “secure” symbol next to the URL. If your website is not SSL certified, our widget will pop into a new, secure page.

Contact your Restaurant Success Manager or support@chownow.com for an order source breakdown report. You can also log into your ChowNow Dashboard and check the “Order Source” report to see individual orders, by source.

Yes we can! We can build you a landing page on a monthly or annual basis. We can also purchase a unique domain for the restaurant, or point a domain you own to the landing page we create. Take a look a look at our website product offerings here!

Creating social media-exclusive promotions is a great way to engage your customers and increase order volume. Use your restaurant’s social media accounts to announce promo codes to your loyal followers. The links should automatically direct to your online ordering. If you don’t have these links or would like advice on social media marketing, get in…

Advertise your online and mobile ordering on all your social media platforms and website! We see over 60% of online orders come through the restaurant’s website. You can also send out an email blast to let your customers know about your new ordering platforms. Lastly, make sure that you’re promoting your online ordering to all…

We recommend keeping your promotions simple so that they appeal to as many customers as possible. We find that customers are most excited by first time ordering deals, discounts off their next order, delivery-specific deals, or time of day deals. If you’re interested in launching a marketing program with your customers, contact your Restaurant Success…

ChowNow offers a membership program. We also, collect and track all your customer information, including names, email addresses and ordering habits. Customers can prepay a membership fee to join — 100% of which goes directly to you — and in return they get a discount on orders for the coming year when they order from…

Each U.S. ChowNow client will receive with a unique Text-To-Order code to help customers order from your restaurant more easily. Customers can simply text your custom code to the number 33733 and they will be sent directly to place an order on the proper web or mobile device. Restaurant owners will receive their TTO code…