My Online Ordering Menu
Guides + Tutorials / My Online Ordering Menu
How do I add, replace, or remove a menu photo?
Making changes to the photos on your menu is easy. Just follow the steps below. Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. Log in to your ChowNow Dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the…
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Get Started / Onboarding
How to update Menu Hours and Holiday Hours
You can make changes to your ordering hours directly through the web dashboard. The menu hours set in Menu Editor will affect the availability of this menu on all the online platforms connected to it. Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. How to update…
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Get Started / Onboarding
How do I rearrange the order my menu items appear in?
Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. To rearrange categories or items on your menu: Log in to your ChowNow dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the left sidebar. Click the pencil icon within…
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Get Started / Onboarding
How do I make changes to an item on my online ordering menu?
Note: If your Menu Editor looks different, reference this article for instructions on our Legacy Menu Editor. Step by Step Instructions: Log in to your ChowNow dashboard. Click on “Headquarters”, then the name of your location. Click on “Menus” then “Menu Editor” on the left sidebar. Click the pencil icon within the menu you would…
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Guides + Tutorials / My Online Ordering Menu
Adding a Disclaimer to Your Catering Menu
Your catering disclaimer lets you set clear expectations with diners before they place a catering order. It’s a place to communicate policies that don’t always fit neatly into item descriptions, like lead times requirements, order minimums, and cancellation/refund policies. How to add a disclaimer to your catering menu Select the location you’d like to edit…
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Guides + Tutorials / My Online Ordering Menu
How do I adjust the accent color of my online menu?
It’s easy to customize the accent color of your menu to coordinate with your overall brand and website. Login to the ChowNow Dashboard. Navigate to the Headquarters page, if not already selected. Click on “HQ Details” then the “Pencil” icon to edit these settings. Click on the drop down menu, then select one of the…
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Guides + Tutorials / My Online Ordering Menu
How to publish your Menu Mapping
What is Publishing Menu Mapping? Once you’ve reviewed the mapping for both your Items and Modifiers, the final step will be to “sign off” on the information you’ve mapped by Publishing your changes on the Dashboard. Publishing your Menu Mapping requires: All of your Main Items to be successfully mapped All of your Modifiers…
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Guides + Tutorials / My Online Ordering Menu
Menu Mapping Modifier Troubleshooting
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. ⚠️ Not seeing any modifiers on Cuboh? “No Data” means that Cuboh can’t…
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Guides + Tutorials / My Online Ordering Menu
How to Map your Modifiers
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. Modifier Mapping and Review Your Main Item Mapping should be 100% complete before…
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Guides + Tutorials / My Online Ordering Menu
How to Map your Main Items
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. Main Item Mapping and Review You will first work with your Onboarding Specialist…
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Guides + Tutorials / My Online Ordering Menu
Introduction to Menu Mapping
Note: This article is only applicable for customers using a menu sourced from a POS System whose menu cannot be imported directly into Menu Editor. If you are unsure if your menu requires Menu Mapping, please reach out to your onboarding specialist. What is Menu Mapping? Menu Mapping matches your delivery app items and modifiers…
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