What emails do my diners receive as part of my automated email marketing?
ChowNow offers automated email marketing which lets restaurants send lifecycle emails and monthly promotional emails to their diners.
Monthly Promo Emails
Each month, our expert team will create and send branded emails on your behalf to your ChowNow diner database. Emails feature a top-performing promo (promotion covered by the restaurant) plus designs that highlight your brand and food–all proven to delight your diners and drive steady repeat orders. Monthly Promo Emails are included with our new Pro subscription, to enable this feature, reach out to your Restaurant Success Manager.
These emails can add on average up to $34,000 in additional annual revenue.
Example Promotion Calendar:
Welcome Emails
With ChowNow’s welcome emails we will help your restaurant automatically initiate a friendly relationship with your diners and connect them with your brand. When a diner places their first order directly from your website, they will receive a series of welcome emails that will (1) thank them for their order (2) remind them to order from you again and (3) remind them of other ways to order from you.
Returning customers order up to 25% more after receiving these emails.
For locations with a Branded App powered by ChowNow:
For locations without a branded mobile app:
Bringback Emails
With ChowNow’s Bringback emails we will help your restaurant stay top of mind and remind diners who haven’t ordered in a while to come back. When a diner goes 21 days without purchasing from your restaurant, they will receive a series of 4 emails that remind them to order again.
For locations with a Branded App powered by ChowNow:
For locations without a branded mobile app:
The inclusion of images is depended on uploading images that meet our photo standards, see here.
Want to turn these on or off? Reach out to your Restaurant Success Manager to let us know your preferences.