How to integrate with your Clover POS
Setting up your Clover Integration:
The integration process with Clover is very straightforward. Follow the steps below when you’re ready to get started:
- On the ChowNow Dashboard, navigate to Integrations → Point of Sale → Clover.
- You will then be redirected to Clover and you will see a prompt to approve the integration.
- You will be directed back to the ChowNow Dashboard once you hit ‘Submit’.
Once you’ve completed the initial set-up, please respond to your Onboarding Specialist to let them know you’ve completed the steps above.
Preparing your Clover system to go live:
Please ensure these settings have been configured before going live with ChowNow.
App-specific Tender Types in Clover
Your Clover system will need a unique tender type for each ordering partner you plan on integrating. Please create one tender for every platform you currently use – for example, one called “UberEats”, one called “DoorDash”, and so forth.
To create new Tender Types on Clover:
- Log into your Clover account (https://www.clover.com/dashboard)
- On the sidebar, click on “Account and Setup”
- Under Transactions, click on “Payments”
- Click on “Add Tender”, and name it after one of your platforms, (for example: “GrubHub”)
- Click on Save.
- Repeat for each ordering platform you currently use.
An Order Type in Clover
Your Clover system will need an order type to assign ChowNow orders to – for example, one called “Delivery”, or an individual order type for each app, such as “UberEats”, “DoorDash”, and so forth.
A “ChowNow” Employee in Clover
Create a new Employee in your POS, named “ChowNow”. This will be the employee responsible for entering all of your online orders into your POS.
Clover Integration FAQ’s
Will I be able to access my entire POS Menu?
Yes, you will be able to access your entire Clover Menu from the ChowNow Dashboard after successfully completing the integration process.
Can I apply payment manually instead of ChowNow doing it automatically?
Yes, this can be configured by your ChowNow Onboarding Specialist upon request.
Can I add a discount to all of the orders that ChowNow enters?
Yes, this can also be configured by your ChowNow Onboarding Specialist upon request.