Integrating with your Clover POS
Setting up your Clover Integration:
The integration process with Clover is very straightforward. Follow the steps below when you’re ready to get started:
- On the ChowNow Dashboard, navigate to Integrations → Point of Sale → Clover.
- You will then be redirected to Clover and you will see a prompt to approve the integration.
- You will be directed back to the ChowNow Dashboard once you hit ‘Submit’.
Once you’ve completed the initial set-up, please respond to your Onboarding Specialist to let them know you’ve completed the steps above.
Preparing your Clover system to go live:
Please ensure these settings have been configured before going live with ChowNow.
App-specific Tender Types in Clover
Your Clover system will need a unique tender type for each ordering partner you plan on integrating. Please create one tender for every platform you currently use – for example, one called “UberEats”, one called “DoorDash”, and so forth.
To create new Tender Types on Clover:
- Log into your Clover account (https://www.clover.com/dashboard)
- On the sidebar, click on “Account and Setup”
- Under Transactions, click on “Payments”
- Click on “Add Tender”, and name it after one of your platforms, (for example: “GrubHub”)
- Click on Save.
- Repeat for each ordering platform you currently use.
An Order Type in Clover
Your Clover system will need an order type to assign ChowNow orders to – for example, one called “Delivery”, or an individual order type for each app, such as “UberEats”, “DoorDash”, and so forth.
A “ChowNow” Employee in Clover
Create a new Employee in your POS, named “ChowNow”. This will be the employee responsible for entering all of your online orders into your POS.
Clover Integration FAQ’s
Will I be able to access my entire POS Menu from the Cuboh Dashboard?
Yes, you will be able to access your entire Clover Menu from the ChowNow Dashboard after successfully completing the integration process.
I use universal modifiers (i.e., I can add any modifier to any main item) on my POS. Can ChowNow support this?
At this time, the ChowNow x Clover integration supports traditional modifiers only. This means that any modifiers must be subitems directly underneath the appropriate main item.
Can I apply payment manually instead of ChowNow doing it automatically?
Yes, this can be configured by your ChowNow Onboarding Specialist upon request.
Can I add a discount to all of the orders that ChowNow enters?
Yes, this can also be configured by your ChowNow Onboarding Specialist upon request.