Yes you absolutely can! Start by logging into your ChowNow Dashboard located at admin.chownow.com.

Once logged in:

  1. Click “Reports” located at the top of your Dashboard.
  2. On the left hand side you can choose the type of report you would like to run by clicking it. If you do not know which report you need to run below is a breakdown of the different reports and how they can help you!
  3. Once you’ve chosen your desired report and set the parameters for the report click “Run Report”.
  4. Lastly, once the report has loaded you can click “Export” on the right hand side and it will save your report as an excel file for you to access at any time directly from your computer.

If you need help running a report or would like for us to send you exported reports you can call our support team (888-707-2469) and we would be happy to assist you!

Below are the types of reports you can run and how they can help your restaurant:

Order Report – This report will show you the total number of orders placed during a time range no greater than 30 days. It will also show you the the amount of customers you had, their average order amount, your largest order and many more big picture numbers.

Customer Report – This report is a valuable tool for marketing. It will show you your customer’s email addresses, when they ordered last, the total number of orders they’ve place at your restaurant and much more which can help you gain valuable knowledge for marketing to your diners.

Disbursement Report – This report will show you each individual order placed at your restaurant for a period up to 90 days and the breakdown of how the money on the order gets allocated for taxes, delivery fees, tips and more. This report will show you how much money was sent to your restaurant at the end of each day and is valuable when trying to balance your books.

Email Report – If you have Yelp! ordering enabled this report will show you all of your orders placed through Yelp! powered by ChowNow. All orders placed through Yelp! are disbursed separately by Yelp! once a week and will not show up in your regular disbursement report but they will show up here!

Restaurant Report – Will give you a very big picture look at your Restaurant’s orders and is helpful to find out quickly how much net money you have taken in through ChowNow.