These instructions are for restaurants located in the United States:

In order to complete the transfer of your ChowNow account, please email billing@chownow.com with the following information as soon as possible:

Contact Information:

  • Restaurant Name
  • New Owner’s Name
  • New Owner’s Email Address
  • New Owner’s Phone Number

Required Change of Ownership & Disbursement Information:

  • Date Change of Ownership Will Occur
  • Legal business address (If different from restaurant address)
  • Copy of your SS-4 form or substitute 147 C letter (this is the IRS confirmation of your legal entity name & EIN number)
  • Check image for deposits & service payments (if this information is going to be the same, only one check image is needed)
  • Color image of new owner’s drivers license

Once the information above has been sent to our team, please allow 5-7 business days for processing. We’ll follow up with a confirmation email with your new login credentials and some helpful information to get you familiar with your new ChowNow account.

You can find the ChowNow agreement HERE, and as a reminder, any hardware being rented from ChowNow will need to be returned if ever you should terminate your service.

If you have any further questions, please do not hesitate to reach out to our support team directly.