The best way to cancel an order is to reach out to the restaurant as soon as possible to ensure they do not make your food.

Once you have confirmed with the restaurant that they are not going to make your food, the restaurant can then refund you through ChowNow.

When your order has successfully been refunded, you’ll receive an automated confirmation email to the email address associated with your ChowNow account. If you never receive this email or if you can’t reach the restaurant to cancel your order, please contact our Support Team by sending a text message to 888-707-2469.