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The Feed
Restaurant news, industry insights, how-tos, and more.
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Jul 28, 2020
Introducing Curbside Ordering with ChowNow
As restaurants continue to adapt to the new normal of business during the COVID-19 pandemic, safety and convenience are critical concerns. It only makes sense that curbside ordering and pickup—in which customers pick up their food straight from their cars—has skyrocketed in popularity. Curbside ordering and pickup cuts out the costs and complications of delivery...
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Jul 20, 2020
How to Use Instagram's Food Ordering Tool to Help Your Restaurant's Sales
This post was last updated on October 1, 2021. With the immense stress that the COVID-19 pandemic has put on the restaurant industry, many businesses and communities have been quick to offer new solutions to help ease the pain. Given that most restaurants around the nation have had to close their dining rooms, anything that...
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Jul 17, 2020
Introducing the Square POS Integration for ChowNow
We’re excited to officially announce that ChowNow’s online ordering technology has Square POS integration, uniting our two platforms into a single, streamlined option for your restaurant. With ChowNow and Square working together, we’re eliminating the need to manually enter online orders into POS and accounting systems, so you can have one less thing on your...
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May 4, 2020
Don’t Let Delivery Companies Take Advantage of Your Restaurant
Running a restaurant is tough. It requires long hours and margins are thin, but you do it because you love it. You do it because you have a special experience to offer your customers, and unique flavors to share with the community. But with the fallout from the COVID-19 pandemic, minimum wage going up every...
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Apr 15, 2020
Strategies for Restaurateurs to Adapt, Cope, and Evolve During the COVID-19 Crisis
The past few weeks have been disastrous for the restaurant industry. With COVID-19 prompting a mass shutdown of public life, independent restaurants across the US have seen a rapid decrease in sales. Many have had to close their dining rooms all together. What can you do in a time like this? Here at ChowNow, we’re...
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Feb 11, 2020
Why Grubhub Prices Just Skyrocketed
If you’ve taken a look at Grubhub’s app lately, you may have noticed an immense amount of new restaurants available for online ordering. After all, the delivery giant more than doubled what they call their “restaurant inventory” in the past quarter. While customers might initially be delighted by the array of choices they have, they...
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Dec 30, 2019
Menu Optimization: 3 Real-Life Restaurant Success Stories
Here on the ChowNow blog, we’ve been talking a lot about the importance of digital menus and tactics for menu optimization lately. A well-designed digital menu makes a huge difference when it comes to bringing customers in the door, and it’s absolutely critical for your restaurant’s online ordering system. Whether it’s highlighting popular, profitable items...
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Nov 11, 2019
Waitr's Recent Struggles Expose the Instability of Commission-Based Delivery Apps
Waitr is one of the many third-party delivery marketplaces that’s been in the news lately for less than flattering reasons. The Lake Charles, Louisiana-based online ordering and delivery app saw its stock price plunge, lost its CEO and CFO recently, and has even been the subject of boycotts by restaurateurs and customers. This turbulence is...
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Nov 7, 2019
What Restaurants Need to Know About Grubhub Partner Growth Tactics
The third-party restaurant delivery market has been changing rapidly, and certain providers are getting desperate to keep the sales coming in. There’s been a huge backlash among restaurateurs, consumers, and even governments against the fees that Grubhub and other third-party apps charge. Meanwhile, technology industry observers are questioning the benefits of the “growth at all...
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Sep 5, 2019
3 Reasons Why Your Online Menu Is Essential to Your Success
This article was updated in December 2021. Over the last two years in the restaurant industry, we have all seen the resurgence of the digital online menu–from QR codes on tables, to branded restaurant mobile apps, to enhanced takeout and delivery offerings. If your restaurant isn’t keeping up with technology, there’s a good chance that...
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