Bookkeeping
Bookkeeping / Billing & My Account
If I just sold my restaurant, what do I need to do?
In order to transfer your ChowNow account, please email [email protected] with the following information as soon as possible: Contact Information: New Owner’s Name New Owner’s Email Address New Owner’s Phone Number Required Change Of Ownership & Disbursement Information: Date change of ownership will occur Legal business address (If different from restaurant address) Copy of your…
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Bookkeeping / Billing & My Account
What do I do if my business is shutting down for the season or construction, etc?
Please reach out to your Restaurant Success Manager or [email protected] to request an account hibernation. Monthly subscriptions: If your account is on a monthly subscription and your restaurant is closing for 1-6 months, we can hibernate your service during this time. There is a one time $39 Hibernation fee. During this time our logistics team…
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Bookkeeping / Billing & My Account
Do I need a 1099 tax form?
1099s are issued to restaurants who make $20,000 or more in revenue for the year. Our billing department mails the 1099 tax forms at the beginning of the year. If you do not receive it or are not sure if you should receive one, please reach out to [email protected] and they’ll provide one for you.
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Bookkeeping / Billing & My Account
Is there a referral program to recommend other restaurants to ChowNow?
Yes! And it’s very easy! Head over to https://get.chownow.com/refer-a-restaurant/ and then follow the instructions on that page. Referrals must be submitted through the Refer-A-Restaurant form in order to receive rewards. The current referral reward, as of November 2023, is $500 USD for any restaurant that purchases the ChowNow Pro Subscription. For more information on who…
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Bookkeeping / Billing & My Account
How do I add another restaurant to ChowNow?
Contact your Restaurant Success Manager or email [email protected]. We’ll provide you with the proper documentation to get started with onboarding for your new location and we’ll put you in contact with a sales rep if you have any questions. How do I change my service plan? If you would like to change the service plan…
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