This program is currently only available to a limited number of restaurants that are part of our “early access” test group. Features and setup steps are subject to change.

In this Article:

How the Restaurant Rewards Program Works

The ChowNow Restaurant Rewards Program is a digital rewards program that allows customers to earn digital “stickers” for each takeout order they place.

Once they collect a certain number of stickers, they can redeem them for rewards set by your restaurant. It’s an easy way to encourage repeat business and boost customer loyalty.

The number of stickers required and the type of rewards are customizable to fit your restaurant’s goals.

Program Highlights

  • Customizable rewards: You decide the reward discount value and how many stickers their diners need to collect to unlock a reward based on your loyalty goals
  • Simple implementation: Set it and forget it within the ChowNow Dashboard with recommended pre-set options to choose from and check back regularly to see your Rewards Program
  • Easy tracking & redemption: Diners can monitor their sticker progress from your ChowNow menu and their ChowNow account settings, and are notified when they unlock their reward, which will automatically apply to their next order

Set Up Your Rewards Program

Video Overview


Step by Step Instructions

  1. Navigate to dashboard.chownow.com, click “Headquarters” on the left sidebar, then the location you want to enable Rewards on
  2. On the left sidebar, click “Settings” then “Manage Rewards”
  3. Click “Create” to set up the rewards program
  4. Select the number of stickers required to earn the reward
  5. (Optional) Set a minimum order amount to qualify for a sticker
  6. Set the reward, either a percent off, or dollar amount
  7. Click “Create”

Frequently Asked Questions

How much does it cost to enable the Restaurant Rewards Program?

The Restaurant Rewards Program is included within your ChowNow Pro or Premier subscription.

Can I change or update the Restaurant Rewards Program after I launch it?

Yes, you can modify the program’s settings, including sticker requirements and rewards, at any time through the ChowNow Dashboard. Adjusting these settings allows you to keep the program fresh and in-tune with your business goals.

Is the Restaurant Rewards Program available for both dine-in and takeout orders?

Currently, the Restaurant Rewards Program is designed specifically for takeout orders through ChowNow. This focuses on driving repeat takeout business and providing convenience for customers ordering from home.

What kind of support is available if I have questions about the program?

ChowNow offers dedicated support to help you set up and manage the Restaurant Rewards Program. You can reach out to our support team through your Dashboard or contact your ChowNow representative for one-on-one assistance.