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Restaurant Rewards Program

Reward diners
and keep them
coming back

Drive repeat orders on your direct channels with a customizable rewards program that’s designed to protect profits and keep loyal diners engaged.

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Already a ChowNow customer? Existing Pro and Premier customers can activate the Rewards Program right from their Dashboard to get started. Learn how.

Turn diners into loyal fans

  1. More Repeat Orders

    Diners order more often with easy tracking and relevant offers.

  2. Customizable Setup

    Delight diners without sacrificing profits.

  3. Easy for You and Your Diners

    An effortless way to boost diner loyalty.

Flexible setup
to protect your
bottom line

Tailor the Rewards Program to fit your restaurant’s unique needs.

  • Set the minimum order value that qualifies for a sticker
  • Choose how many stickers are needed to earn a reward
  • Reward diners with a percentage or dollar amount off their order

Designed to
maximize
diner engagement

Our Rewards Program makes it easy for diners to earn and redeem rewards.

  • Diners earn stickers on any qualifying ChowNow orders.
  • Diners can track progress on your ordering page, in their ChowNow account, and via email with Automated Email Marketing.
  • Unlocked rewards are auto-applied at checkout.

Easy to
implement and
manage

Set up, make changes, and monitor performance in your ChowNow Dashboard.

  • Set up in minutes and reward diners without lifting a finger
  • View and update your Rewards Program effortlessly in one place
  • Obtain valuable insights about your customers’ engagement and habits

FAQs

Diners can seamlessly opt into the Rewards Program at checkout when placing an order through your direct website ordering or branded mobile app.

Diners will collect a digital sticker for qualifying orders placed across any of your ChowNow ordering channels including your website, branded mobile apps, our marketplace, and discovery channels++ like Google and Apple Maps.

++Orders placed through Yelp do not qualify for stickers at this time.

Once activated, ChowNow will send an email to your diners on your behalf to let them know about your new rewards program. The program will be promoted on the menu of your online ordering page and branded mobile app, and within diner emails for restaurants opted into Automated Email Marketing.

We recommend promoting your Rewards Program on your website and social media channels like Instagram and Facebook.

The Rewards Program and Monthly Promotions together are a great way to drive diner loyalty! Monthly Promotions are an effective tool to encourage first or second-time diners to place an order, while the Rewards Program fosters that engagement to encourage consistent repeat orders.

+When a diner unlocks a reward, it will be automatically applied to their next order at checkout. If they manually enter a monthly promotion code at the same time, the system will default to the better of the two discounts. Offers cannot be combined.

The Restaurant Rewards Program is included with ChowNow Pro and Premier subscriptions.

Yes! When a reward is redeemed on an order, this order will count as their first sticker in the next rewards cycle.

At this time, ChowNow’s Rewards Program does not integrate with loyalty programs offered by other providers.