You’ll learn:
- How to build an effective takeout strategy that keeps customers coming back
- Proven strategies to encourage repeat orders and improve the customer experience
- How to convert third-party app customers into direct ordering customers
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Use Takeout to Drive Customer Loyalty
Learn how to use takeout to maximize your repeat customers. Simply fill out the form to download the ebook.
You’ll learn:
You’ll learn:
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A Simple Framework for
Repeat Takeout Orders
Takeout isn’t just a convenience, it’s one of the fastest ways to build restaurant customer loyalty when you own the experience and stay connected after the first order. This guide walks you through practical, proven ways to increase repeat takeout orders, from improving online ordering and fulfillment to converting third-party customers into direct ordering regulars. You’ll also learn how to use simple follow-up marketing and rewards to keep your restaurant top of mind, so more first-time guests come back again and again.
What’s Inside this Guide
In this guide, you’ll learn:
- Why takeout loyalty matters: 51% of customers say takeout is essential, repeat customers spend 67% more, and a 5% retention lift can drive 25%+ profit growth.
- How to build an effective takeout strategy that drives repeat orders.
- How to encourage more direct ordering so you protect margins and own the guest relationship.
- How to improve the takeout experience so customers trust you enough to reorder.
- How to stay top of mind after the first order with marketing that doesn’t require constant effort.
How this Guide Helps Increase Repeat Diners
You’ll walk away with ideas to:
- Convert one-time third-party customers into direct regulars.
- Improve reordering rates with a smoother online ordering experience (78% of diners say an easy ordering process influences whether they reorder).
- Bring diners back automatically without adding a bunch of manual work.
Restaurant customer loyalty is when diners choose your restaurant repeatedly over alternatives, ordering more often, recommending you, and becoming regulars over time.
Repeat takeout orders usually come from a consistent ordering experience, reliable fulfillment, and thoughtful follow-up that gives diners a reason to come back, especially through direct channels.
Not necessarily. Third-party apps can help you reach new customers, but the goal is to turn those customers into direct customers over time so that you can keep more of what you earn and own the diner relationship.
Because direct ordering helps you protect profits and own the customer relationship, you can collect customer info and follow up with targeted marketing that brings diners back.
